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IT Officer, Infra, Support and Service for Phillip Bank Plc

(This job application was closed on 31st December 2019)
For : Cambodian Only
Categories : Computer - General
Schedule : Full time job
Sex : Male, Female
Language : Khmer, English
Location : Phnom Penh
Hiring : 1 Position
Closing Date : 31st December 2019
Salary :
Experience : Minimum 1 year
Degree : Bachelor
Job Description

Phillip Bank Plc is a member of PhillipCapital based in Singapore, and established since 1975. PhillipCapital is an Asian integrated financial house providing a wide range of products and services with presence in 17 countries including Australia, Cambodia, China, France, Hong Kong, India, Indonesia, Japan, Malaysia, Singapore, Sri Lanka, Thailand, Turkey, UK, UAE, USA and Vietnam. The total asset under management of USD35 Billion and shareholder’s fund is in excess of USD1.5Billion as of 2018.

Phillip Bank Plc is a Commercial Bank which has been established in Cambodia since 2014. We currently have over 90 branches in Phnom Penh and Provinces. We are planning to expand our services and products throughout the Kingdom of Cambodia (Phillip & KREDIT Merged).

We aim to build convenient, integrated, innovative, and trusted financial solutions by leveraging technology platforms and engaging our staff, business partners, and customers to sustainably improve the economic well-being of families in rural and urban communities.

To support the bank’s expansion plans, we are seeking dynamic candidates to join our team as ​​​following:

  • IT Officer, Infra, Support  and Service (1 Position)                                                                                                 
Job Responsibilities & Duties
  • Provide user support including procedural documentation and relevant reports.
  • Install and configure computer hardware, operating systems, and applications.
  • Troubleshoot system and network problems and diagnose and solve hardware/software faults.
  • Work with staff or vendor through a series of actions, either face to face or over the telephone to help set up systems or resolve issues.
  • Prioritize, manage, and track open cases at all relevant branches.
  • Properly escalate unresolved queries to the next level of support.
  • Track, route and redirect problems to correct resources.
  • Support the roll-out of new applications.
  • Ensure software patches and antivirus definitions for all are updated regularly.
  • Test and evaluate new technology.
  • Resolve issues and prepare status reviews and weekly report to immediate supervisor.
  • Assist in IT network and infrastructure projects and responsible for any tasks assigned.
  • Assist in evaluate and develop necessary process to ensure the systems incorporate the approved information security measure.
  • Establish a good working relationship with users and other professionals.
  • Maintain a good working knowledge of current infrastructure and future trends.
  • All other matters ancillary to the above and to perform any other related duties that management may require from time to time.
Job Requirements
  • Bachelor in Computer Science or equivalent experience
  • Minimum of one-year experience in a technical support environment
  • Knowledge of Networking and troubleshooting
  • Knowledge of Microsoft and Linux server platforms
  • Strong customer focus; service-oriented attitude
  • Have experienced with MFI or Bank would be advantage.
  • Good command of Khmer and English.
Job Employment Terms/Benefits


Our packages are aligned to a “Pay for Performance” principle of rewarding & recognizing good performers & our competitive salary and benefits. Most importantly, besides these, we pride ourselves in providing long term career development.

How to Apply?

If you are looking for an environment of growth and opportunities, please submit your resume stating the position you apply for and expected salaries to email provided in the contact detail.


We regret that only shortlisted candidates will be notified for interview. The application and documents will not be returned.

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Company Information (Opening jobs)
Company : Phillip Bank Plc
Contact Name : Mr. Thong Ponlok – HR Department
Email :
Tel : 015 551 223
017 551 223
Address : Address - #27DEF, Monivong Blvd, Srah Chak Sangkat, Doun Penh Khan, Phnom Penh Capital, Cambodia
Website :
Phillip Bank Plc

Phillip Bank Plc Cambodia is part of the Phillip Capital Group of Companies that is based in Singapore. The Group is an Asian integrated financial house providing a wide range of products and services with presence in 16 countries in Asia, Australia, Europe, and North America.

The Group has over 3,500 employees and 800,000 clients worldwide. The total asset under management of USD24 billion and shareholders' funds is in excess of USD1 billion. The comprehensive suite of financial products includes corporate finance, stock broking, futures, derivatives, insurance and wealth management.

PhillipBank has the strength and capability to connect Cambodia to a broader array of safe and secure innovative products and services.

The combined international and local in-depth knowledge, skills and assets allows PhillipBank the advantage of positioning itself as a bank that understands the need to customise their offerings for the benefit of Cambodia.

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