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Service Advisor for HGB Group

(This job application was closed on 02nd February 2020)
For : Cambodian Only
Categories : Admin / Supervisory, Other
Schedule : Full time job
Sex : Male, Female
Language : Khmer
Location : Phnom Penh
Hiring : 1 Position
Closing Date : 02nd February 2020
Salary :
Experience : Yes
Job Description

Job title : Service Advisor     
Department : After-Sales 

Job Summary

The Service Advisor shall be responsible for interpreting customer concerns for the auto mechanic, so that the mechanic can diagnose and repair problems correctly. The advisor then translates the actual repair problem, which may be very complicated, into language the customer can understand.

Job Responsibilities & Duties
  • Greeting customers and scheduling service appointments
  • Cataloguing customers concerns and comments
  • Writing service orders and descriptions of problems and repairs
  • Translating customers’ repair problems into standard repair terminology
  • Explaining repairs to customers
  • Test-driving vehicles to confirm service repairs
  • Estimating the cost and time needed for repairs
  • Create clear precise customer invoice which details of charges.
  • Handling customer complaints and ensure all filing is kept up to date
  • Promote the services and its benefits and parts section to all customers.
  • Ensure method of payment is clarified.
How to Apply?

Interested candidates MUST send their updated CV and Cover Letters with current photo of 4x6 to the e-mail:, Tel: 095 777 487 / 069 376 736.

For more information please visit our website

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Company Information (Opening jobs)
Company : HGB Group
Contact Name : Lina Yith, Recruitment & Training Team Leader
Email :
Mobile : 095 777 487
069 376 736
Website :
HGB Group

HGB Group is a private local Cambodian investment and holding company specializing in automotive, F&B, and retail by bringing internationally renowned brands to the country.

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