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Relationship Manager for Phillip Bank Plc

(This job application was closed on 24th October 2022)
For : Cambodian Only
Categories : Business Administration, Sales / Marketing
Schedule : Full time job
Sex : Male, Female
Language : Khmer, English, Thai
Location : Phnom Penh
Hiring : 3 Positions
Closing Date : 24th October 2022
Salary :
Negotiable
Experience : Yes
Degree : Bachelor
Job Description

Phillip Bank Plc. is a member of PhillipCapital Group which is headquartered in Singapore, and established since 1975. The Group offers a full range of quality and innovative services to retail, corporate and institutional customers and currently operates in over 15 countries including Australia, Cambodia, China (as well as Hong Kong), France, India, Indonesia, Japan, Malaysia, Singapore, Thailand, Turkey, UK, UAE, USA and Vietnam.

We were established in Cambodia in 2009 under HwangDBS Commercial Bank Plc. and in 2014, PhillipCapital Group bought it over and renamed it as Phillip Bank. In year 2020, the merger between Phillip Bank Plc. and KREDIT Microfinance Institution Plc. concluded successfully and made us one of the largest commercial bank with more than 80 branches in Cambodia.

Employee experience is our priority in Phillip Bank, in the process of achieving our corporate goals, we will put every effort towards our people’s growth. We are proud of our bank’s culture where: We treat our employee as family members; we always strive to meet our customers expectation and we believe in benefitting the communities.

We currently have exciting opportunity for dynamic and enthusiastic talent to join our team and grow with us:

Job Responsibilities & Duties
  • To grow and maintain portfolio of deposit individual clients through building strong relationships with prospects, networking and by providing proposition and advisory for commercial banking clients on their Cash Management.
  • Proactively cross sell all other products within the Bank including various types of commercial banking product and service.
  • Procure new business through customer acquisition and manage relationships with existing customer
  • Provide sound financial advice and dispensing customized solutions in alignment with the bank's standards and industry regulations
  • Deliver client satisfaction through tailored solutions according to client objectives and service issue resolution
  • To work closely with internal stakeholders including Treasury and Operations Teams to ensure the portfolio meets planned revenue and volume projections.
  • Resolve complaints and issues efficiently and in a timely manner.
  • To assess and manage the potential risks by performing customer due diligence in compliance with all statutory and regulatory requirements as well as the Bank’s internal procedure manuals.
  • Perform other tasks assigned by line supervisor
Job Requirements
  • Bachelor in field of Marketing, Business, Management or a similar field/ equivalent
  • Intuitive to customers’ needs
  • Strong communication and interpersonal skills and the ability to build and maintain relationships
  • A background in customer service or sales is a plus
  • Must understand customer relationship management (CRM)
  • Ability to analyze and solve problems quickly
  • Ability to work well with others
  • Attentive to detail and organized
  • Must be self-motivated, flexible and able to manage several jobs at one time
  • Experience as a relationship handling, in customer service, or a similar role.
  • Customer-oriented.
How to Apply?

Interested candidate should submit ONLY their CV with a cover letter to: Head Office or by Email provided in the contact details. (Send only CV& cover letter in word or pdf file. Don’t attach docs).

Our packages are aligned to a “Pay for Performance” principle of rewarding & recognizing good performers.

  • 13th month salary
  • Pchum Ben bonus
  • Annual performance bonus and Sales incentive
  • Seniority Indemnity Payment
  • Staff loans
  • Personal accident, inpatient and term life insurance coverage
  • Outpatient benefits
  • National Social Security Fund (NSSF)
  • Public holidays following Labor Law
  • Leave benefits
  • Five working days per week
  • Learning and Development – short courses and development program

Note: We regret that only shortlisted candidates will be notified. The application and documents will not be returned.


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Company Information (Opening jobs)
Company : Phillip Bank Plc
Email : careers@phillipbank.com.kh
Address : #27DEF, Monivong Blvd., Sangkat Srah Chak, Khan Doun Penh, Phnom Penh, Cambodia
Website : http://www.phillipbank.com.kh

Phillip Bank Plc Cambodia is part of the Phillip Capital Group of Companies that is based in Singapore. The Group is an Asian integrated financial house providing a wide range of products and services with presence in 16 countries in Asia, Australia, Europe, and North America.

The Group has over 3,500 employees and 800,000 clients worldwide. The total asset under management of USD24 billion and shareholders' funds is in excess of USD1 billion. The comprehensive suite of financial products includes corporate finance, stock broking, futures, derivatives, insurance and wealth management.

PhillipBank has the strength and capability to connect Cambodia to a broader array of safe and secure innovative products and services.

The combined international and local in-depth knowledge, skills and assets allows PhillipBank the advantage of positioning itself as a bank that understands the need to customise their offerings for the benefit of Cambodia.

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