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Business Analyst for RHB Bank (Cambodia) PLC.

(This job application was closed on 28th May 2022)
For : Cambodian Only
Categories : Banking / Finance, Business Administration, Economics, Engineering
Schedule : Full time job
Sex : Male, Female
Language : Khmer, English
Location : Phnom Penh
Hiring : 1 Position
Closing Date : 28th May 2022
Salary :
Experience : Yes
Degree : Bachelor
Job Description

RHB Bank (Cambodia) Plc., established on 9 July 2008, was registered with the Ministry of Commerce with the registration number of 00001812 and was granted a banking license by the National Bank of Cambodia (“NBC” or “the Central Bank”) on 3 October 2008.

On 31 January 2020, the Bank changed its name to RHB Bank (Cambodia) Plc. The Bank is a wholly owned subsidiary of RHB Bank Berhad, a public limited liability company incorporated in Malaysia, and the ultimate holding company is RHB Banking Group pursuant to the Group Corporate Structure effective from 13 June 2016.

The Bank is a commercial bank and operates under the Cambodian Law on Commercial Enterprises and the regulations of the National Bank of Cambodia (“the Central Bank”).

Job Responsibilities & Duties
  • Translate user and product journeys into detailed user stories for technical development
  • Work closely with the technical team in ensuring that user requirements are clearly understood and translated accurately into technical requirements
  • Prepare/Review test scripts and perform user acceptance testing during the test phase
  • Work closely with the technical team to resolve defects and problems encountered
  • Co-facilitate workshops organized to ideate, prototype and refine the existing user journey with new product capabilities
  • Produce all documentation required for Compliance, Audit, Risk and Legal Governance procedures to obtain approval of new functionalities/processes
  • Perform knowledge transfer and provide support to enable Change Management and training activities
  • Support the activities to map, assess and optimize operational processes that drive the user journeys
  • Keeps up to date with digital trends, technology solution providers and assess their potential application to the user and product journeys
Job Requirements

Formal Education

  • Bachelor’s Degree or above in Economics, Finance, Business, Engineering or equivalent

Professional Accreditation:

  • Any related accreditation in design thinking, innovation or agile is advantageous but not compulsory
  • Preferred level of Experience (by years/function/industry):
  • Min 4 years’ experience, preferably with 2 years in Banking system implementation, business analyst, preferably digital projects

Other skills required:


  • Strong collaborative and team playing capabilities
  • Strong communication skills to facilitate alignment between business and technical teams


  • Ability to understand business strategy and objectives
  • Ability to identify product features that address user needs and pain points
  • Ability to identify gaps and inefficiencies in operational processes and develop solutions to address them


  • Strong analytical and problem solving skills
  • Basic understanding of the systems used in banking
  • Experienced in the preparation of user stories or functional specifications for technical development
  • Experienced in the development of test cases, test scripts and conducting user acceptance testing
  • Understanding of design thinking, agile and lean methodologies
  • Preferably experienced in process mapping
How to Apply?

Interested candidates may send their CV(s) to us by using the information mentioned in the contact detail.

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