Programme Quality and Learning Coordinator for Action Aid International Cambodia
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| For : | Cambodian Only |
| Categories : | Analyst / Assessment, Monitoring & Evaluation, Social Work |
| Schedule : | Full time job |
| Sex : | Male, Female |
| Language : | Khmer, English |
| Location : | Phnom Penh |
| Hiring : | 1 Position |
| Closing Date : | 31st December 2025 |
| Salary : |
Negotiable
|
| Experience : | Minimum 5 years |
| Degree : | Master |
Job Description
ActionAid International Cambodia is a non-profit organisation which began working in Cambodia as a country programme in 2004.
Our Vision: A just, equitable and sustainable world in which every person enjoys the rights to a life of dignity, prosperity, and freedom.
Our Mission: To achieve social justice, gender equality and equity, and resilient livelihoods by working with people living in poverty and exclusion, their communities, people’s organisations, activists, social movements, supporters and duty bearers.
ActionAid Cambodia seeks dynamic Cambodian applicants to fill the following position:
Job Responsibilities & Duties
- Strategy and Plan Development
- Support Programme & Business Development Lead and SMT in facilitating/coordinating Country Strategic Plan (CSP) development, mid-term, and final review processes.
- Support Programme & Business Development Lead in the development of organisational M&E and learning system and tools.
- Strategy Implementation/Delivery
- Support the effective implementation of programme quality, monitoring, evaluation, and learning (MEL) systems across all projects and within ActionAid Cambodia.
- Contribute to the development and implementation of PQL plans and/or M&E frameworks for programmes and projects, ensuring alignment with ALPS guidelines and organisational standards.
- Coordinate regular progress tracking across departments and ensure systems are in place for consistent monitoring and reflection.
- Ensure compliance with SHEA and safeguarding policies throughout all project activities, including implementation by partners and in community settings.
- Support the preparation and dissemination of monitoring reports and share findings with relevant stakeholders.
- Assist in managing external consultants for baseline studies, mid-term evaluations, final evaluations, and organisational research/studies.
- Collaborate with the Programme/Project team and relevant staff to internally conduct baseline studies, evaluations, and project reviews when required.
- Provide technical support to programme teams, child sponsorship staff, and partners in data collection, consolidation, and analysis to measure progress against project objectives.
- Facilitate effective systems for monitoring, review, reflection, and impact assessment to support programme learning.
- Maintain and update accurate project databases and tracking systems, ensuring alignment with M&E and reporting requirements.
- Support the operational planning and coordination of programme quality work in collaboration with other departments.
- Assist in ensuring systems for capturing data and preparing reports following programme monitoring visits are functioning effectively.
- Work closely with project teams to strengthen understanding of project progress, outcomes, and impact, and contribute to learning and reflection processes.
- Reporting
- Support departmental leads in the annual country planning and reporting processes required by ActionAid International.
- Support programme teams on M&E approaches and contribute to the development of progress tracking tools; provide inputs for donor reporting.
- Assist the Programme & Business Development Lead in the development of the Annual Country Report in collaboration with other unit heads and the Communications unit.
- Work with the Communications and Programme teams to document learning and develop impact stories for reports, the AAC website, and social media platforms.
- Provide data support to programme teams for the production of high-quality monthly, quarterly, semi-annual, and annual reports for donors and relevant government agencies, ensuring the inclusion of key achievements, lessons learned, and impact stories.
- Collaborate with Communications, Programme, and Child Sponsorship teams to develop and implement plans for capturing best practices, success stories, and lessons learned for public relations and visibility purposes.
- Review, consolidate, and share programme reports internally and externally to promote shared learning across teams and partners.
- Assist in compiling project-specific reports and reports required by government institutions.
- Business Development
- Ensure timely sharing of up-to-date data and learning with the business development and programme/project unit to support proposal design and development.
- Coordinate with the Business Development unit and the Programme/project unit in designing project M&E frameworks and logframes, including the development of relevant qualitative and quantitative indicators.
- Support the development of M&E plans and related components during the proposal and concept note development stages.
- Support programme teams in uploading and maintaining updated M&E documents and data in the Contract Management System (CMS).
- Capacity Development
- Facilitate the assessment of M&E capacity needs and training for staff and partners on monitoring and evaluation tools, systems, and approaches to effectively track progress and change.
- Support the design and implementation of capacity development plans for partners, covering key M&E components such as data collection methods, analysis tools, and reporting frameworks.
- Facilitate cross-organisational skill-sharing and learning sessions in collaboration with the P&C and programme teams to strengthen M&E knowledge and practices.
- Work with the Communication and other thematic teams in ensuring that campaign activities are well tracked.
- System Development, Update
- Develop a systematic data collection system to capture qualitative and quantitative data for regular reporting on programme and project performances.
- Support in developing data management systems and data compilation related to programme and projects efforts.
- Support in developing data collection tools for the projects.
- Annual budgeting and Planning
- Assist the project team and the PQL coordinator in organizing the capacity building training and workshop.
- Assist the project team and the PQL coordinator in providing on-going coaching to the Partner on the M&E related works.
- Conduct field capacity building support to partners, if necessary.
- Assist in organizing and facilitating various events such as POT meetings, and any learning/sharing platform online and off-line
- Knowledge management
- Provide guidance in managing M&E databases related to programmes and projects, ensuring data accuracy and accessibility.
- Review and validate updated qualitative and quantitative data, including change stories, to support programme learning and reporting.
- Maintain regular communication with partners to keep them informed about AAC’s activities and gather feedback for programme enhancement.
- Promote and monitor the use of programme-related knowledge within ActionAid Cambodia and among its partners to strengthen learning and impact.
- Engagement in Organisational Processes
- Responsible for related programme/event and learning reports including but not limited to proceeding reports of Participatory Reflection and Learning Meeting, Participatory Review and Reflection Process (PRRP), etc.
- Engage in AAC Local Rights Programme (LRP) evaluation process i.e., develop Terms of Reference (ToR), field visits and produce reports, mobilise consultant for evaluation and impact study
- Engage in LRP appraisal process
Job Requirements
Languages:
- Khmer - Fluent is required
- Bachelor's Degree in Social Science/Project Management/Data Management/Statistics or related field
- Master's Degree is preferred
- At least of relevant experience prefebably in development sector for 5 years
- Training in M&E, research and/or project planning and management. Understanding of Human Rights Based Approach, participatory approaches and methodologies will be an added advantage.
- Highly proficient in data processing software including MS EXCEL, SPSS, and other research/survey online tools is a plus
- Proven practical experience in designing M&E plans, data management and M&E tools from a women’s rights and human rights perspective
- Experiences and knowledge in participatory data collection methodology and tools
- Experiences and knowledge in designing logical framework or proposal development
- Understanding different reports requirement of various institutional donors is preferable
- Good interpersonal skills, facilitation skill including capacity to collaborate and coordinate between different teams to achieve objectives
- Ability to work independently within the context of a larger multi-cultural team
- Willingness to travel to provinces at some time
- High level of English and of Khmer is required
- Strong inter-personal and representation skills
- Ability to facilitate change in the organisation
- Excellent analytical, oral, and writing skills
- Strong problem solving and organisational skills
- Human Rights Based Approach and Community Organising
- Project management (Assessment, Planning, Financial, Monitoring and Evaluation)
- Be able to network effectively inside and outside of ActionAid Cambodia
- Be creative and innovative
- Risk management and conflict resolution
- Zero tolerance to harassment, child abuse, and any form of suppression and discrimination
- Demonstrates a strong understanding of and commitment to ActionAid’s core values: Mutual respect; Equity and justice; Honesty and transparency; Solidarity with the poor and marginalized; Courage of conviction; Independence and humility
- Gender-sensitive and committed to promoting equality and inclusion in all aspects of work.
How to Apply?
Interest applicants are encouraged and invited to apply. Please complete ActionAid Cambodia’s staff application form and submit along with your most recent CV and cover letter to email provided in the contact details. Application should be combined and sent as one single PDF file.
Email subject line: PQL Coordinator
Applications will be accepted on a rolling basis, and qualified candidates will be contacted for further assessment.
No other certificate is required to be submitted or attached at this stage.
ActionAid welcomes applications from all sections of the community and promotes diversity. We are committed to preventing any type of unwanted behavior at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct. We are also committed to preventing and responding to any form of sexual harassment, exploitation and child abuse and abuse of adults at-risk, whether carried out by staff/representatives or resulting from our work. ActionAid expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us. The selected candidate will go through thorough background check.
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Organization Information (Opening jobs)
| Organization : | Action Aid International Cambodia |
| Contact Name : | ActionAid |
| Email : | cambodia.job@actionaid.org |
| Address : | #33, Street 71, Sangkat Tonle Basak, Khan Chamkar Mon, Phnom Penh, Cambodia |
| Website : |
http://www.actionaid.org/cambodia |
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