IT Data and Helpdesk Officer for Canadian International School Operation Limited
For : | Cambodian Only |
Categories : | Other |
Schedule : | Full time job |
Sex : | Male, Female |
Language : | English |
Location : | Phnom Penh |
Hiring : | 1 Position |
Closing Date : | 19th September 2025 |
Salary : |
Negotiable
|
Experience : | Minimum 1 year |
Degree : | Bachelor |
CIS seeks experienced candidates for the position of IT Data and Helpdesk Officer.
- IT Data and Helpdesk Officer
- Support the IT Manager in managing the MDM, IT Helpdesk, Resource Manager system, and Google Workspace
- Take responsibility for the set-up needed before the school year starts
- Take responsibility in managing Destiny Resource Manager
- Support in providing technical support for network printers
- Maintaining the smartboxes up and running and responsible for processing the subscription.
- Act as a first point of contact, and provide timely responses and initial technical support to the queries and issues submitted in the IT Helpdesk
- Manage the IT Helpdesk (escalating issues to the relevant IT member and providing proper follow-up to unresolved issues, ensuring that all queries are attended to accordingly)
- Maintain a record of weekly resolved and unresolved issues/tickets
- Create school email accounts for newly hired staff and students.
- Assist in other IT-related jobs assigned by the IT Manager
- Qualifications and Experience
- Bachelor’s degree in Information Technology
- Other, e.g. years of experience in a particular type of role
- Knowledge, Competencies, and Attributes
- Ability to work independently with minimal supervision
- Basic technical skills and a broad understanding of IT
- Basic data management and helpdesk support skills
- Proficient in spoken English and comfortable communicating in an international environment
- Other
Interested candidates are invited to send their CV, covering letter and contact information for three references to email. The successful candidate will be required to provide a recent criminal record check and evidence of qualifications. CIS reserves the right to appoint before the closing date if a suitable candidate is identified.
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Company : | Canadian International School Operation Limited |
Contact Name : | HR Department |
Website : |
https://www.cisp.edu.kh/ |
