HEAD SERVICE/CAPTAIN for Cheval Blanc Ses Sor CO.,LTD
| For : | Cambodian Only |
| Categories : | Business Administration, Catering, Customer Service/Support, Hotel/Restaurant, Stock / Inventory |
| Schedule : | Full time job |
| Sex : | Male, Female |
| Language : | Khmer, English |
| Location : | Phnom Penh |
| Hiring : | 7 Positions |
| Closing Date : | 06th January 2020 |
| Salary : |
Negotiable
|
| Experience : | No need |
| Age : | Must be at least 18 years old |
Manage crewmembers efficiently and assign crewmembers to run the shift effectively. Offer the best service to our guests’ needs and follow company missions and vision. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager, ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with other using clear and professional language; answer telephone using appropriate telephone etiquette. Develop and maintain positive working relationships with others.
- Team Spirit
- Transfer to the right knowledge and information to the team to build up the creativities.
- Create an effective environment for people to learn and work.
- Encourage our ambassadors to perform well in term of reaching revenue target for each period.
- Create a strong competition among peoples to be employee of the month or reach their own target to growth within organization.
- Suggesting:
- Ambassadors to aware of the right things to correct their faults.
- Ambassadors to sit down and discuss if there is conflict among the team/ problem solving skills must be applied.
- Appreciated/ recognition our ambassadors when they play a good role, beyond expectation for their position and recommend them to higher management/operation team if can.
- Training Effectiveness:
- Guiding new team members and team members to
- Acknowledge current products, new products and all products in store
- 5 minute conduct in every shift in a must
- Aware of cleanliness for workplace in general and in every each service area ( bar, bar back, shelves, dining area, store area)
- Training staffs on equipment use.
- Training staffs on job (how to upsell to guests, recognize guests’ need...)
- Training on new products and ingredients of products.
- Inventory
- Products inventory must be correct between actual in-hand, sell and record.
- Numbers of opening, purchase-in, sale and closing must be clear.
- Explanation and own responsible is a must if there is any stocks variance within shift.
- Support manager build up par level for each product
- Schedule Management
- Discuss with manager weekly about roster functional
- Giving right job assignment to the right person into position.
- Rotate people into all positions in store with purpose of strengthen ambassadors.
- Punctuality is a must and fit into requested schedule.
- Make sure all products on shelves on time before peak hours
- Wastage Control
- Control wastage follows company’s percentage (per week, per month).
- Products waste must be on time and guarantee products shelf lives.
- Measure/forecast/ order products placement must be appropriated.
- FIFO (first in first out procedure) must apply.
- Wastage must be signed and approved by management or others team. g. Reason of wastage must clarify when need
- Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Modeling Appropriate Behaviors - Serving as a role model to demonstrate appropriate behaviors.
- Demonstrating Leadership - Utilizing interpersonal and communication skills to lead, influence, and encourage others; demonstrates honesty/integrity; leads by example.
- Age: 18 up
- Willing to learn something new
- Flexible work time and clever
- Service charge + Tips
- 18 days Annual Leave
- Public Holidays
- Free Meal and Uniform
Interested candidates, please submit your resume via email:
hr@penthousecondo.asia
asst.hr@penthousecondo.asia
Thanks, From Khmer Online Jobs Team
| Company : | Cheval Blanc Ses Sor CO.,LTD |
| Email : | hr@penthousecondo.asia asst.hr@penthousecondo.asia |
| Mobile : | 077 679 033 010 51 51 22 |
| Address : | #83B Sothearos Blvd, Sangkat Tonlebassac , khan Chamkarmon Phnom Penh |
| Website : |
http://www.thepenthouseresidence.com/ |
We’re a leading operator of food, beverage and entertainment serving the millennial public and operating at top floor of condominium.
