Operations Coordinator – Admin and HR for Clinton Health Access Initiative - CHAI
| For : | Cambodian Only |
| Categories : | Business Administration, Exec. / Management, HR |
| Schedule : | Full time job |
| Sex : | Male, Female |
| Language : | Khmer, English, Chinese |
| Location : | Phnom Penh |
| Hiring : | 1 Position |
| Closing Date : | 28th April 2026 |
| Salary : |
Negotiable
|
| Experience : | Minimum 3 years |
| Degree : | Bachelor |
CHAI began working in Cambodia in 2005 to help the Ministry of Health (MoH) tackle the rise in HIV by introducing better treatment for adults and children and eliminating mother-to-child transmission. The CHAI Cambodia program has grown rapidly since its inception to manage multiple projects in support of Cambodia’s health system. In addition to HIV, CHAI is now supporting the MoH to tackle the burden of infectious diseases including TB and drug-resistant TB, and hepatitis; save the lives of women and children through improved access to lifesaving reproductive health care and immunizations; and address non-communicable diseases (e.g., diabetes, hypertension, cancer, mental health).
CHAI also operates in China, where the team provides technical support and program coordination across various health initiatives. The Office Coordinator role will provide cross-cutting operational and administrative support to both the Cambodia and China offices, ensuring smooth day-to-day operations across finance, HR, compliance, and administrative functions.
- Human Resources Administration (~30%)
- Coordinate end-to-end recruitment processes for Cambodia and China offices, including posting vacancies, managing applicant tracking, screening candidates, scheduling interviews, and preparing offer packages and contracts in coordination with the Senior Coordinator.
- Prepare and process Personnel Action Forms (PAFs), employment contracts, and contract amendments for new hires, extensions, and separations across both country offices.
- Manage onboarding and offboarding processes, including orientation scheduling, IT setup coordination, documentation collection, and exit procedures.
- Maintain staff records and HR compliance documentation, including work permits, visa processing, labor ministry registrations, and staff movement filings required under Cambodian labor law.
- Administer leave management and attendance tracking systems; generate periodic reports and flag discrepancies to the Senior Coordinator.
- Support the annual medical insurance renewal process, including gathering staff data, liaising with providers, and responding to staff inquiries on coverage.
- Contracting, Procurement & Compliance (~40%)
- Support the preparation and processing of consultant contracts, vendor agreements, and subgrant documentation in coordination with the Finance Manager (award management) and Senior Coordinator.
- Conduct procurement processes in accordance with CHAI policy, including preparing purchase requests, obtaining quotations, performing due diligence and Watchdog screening checks, and maintaining complete procurement files.
- Maintain compliance registers and documentation, including fixed asset inventories, vendor records, conflict of interest disclosures, and donor-specific requirements.
- Support internal and external audit and compliance exercises by organizing and producing required documentation.
- Draft and update standard operating procedures for operational processes, flagging opportunities for improved efficiency and consistency to the Senior Coordinator.
- Support grant financial administration by organizing documentation for budget tracking, donor reporting, and grant close-out processes under the Finance Manager’s guidance.
- As assigned provide administrative support to process financial transactions including expense reports, reimbursements, and advance settlements in accordance with CHAI financial policies, coordinating with the Accountant and Finance Manager.
- Assist with monthly data collection and consolidation of cash requests, under direction from Finance Managers for Cambodia & China.
- Administrative Support and Logistics (~30%)
- Coordinate office operations including workspace management, equipment and supplies inventory, IT liaison for troubleshooting, and vendor relationships for office services and maintenance.
- Support logistics for staff travel, events, retreats, and visiting staff or consultants, including travel arrangements, accommodation, and per diem processing.
- Manage vehicle scheduling and coordinate with drivers to ensure efficient support to program teams for field travel.
- Maintain organizational records including org charts, staff contact lists, security guidance documents, and shared calendars for both offices.
- Khmer - Fluent
- English - Fluent
- Bachelor's Degree in Business Administration, Public Administration, Human Resources, or a related field.
- Relevant work experience in operations, HR administration, procurement, or compliance support roles, preferably in an NGO, international development, or global health setting for 2 to 3 years as a minimum
- Demonstrated ability to manage multiple concurrent tasks and processes across functional areas, with strong attention to detail and commitment to accuracy.
- Working knowledge of procurement processes, compliance frameworks, or contract administration.
- Experience with HR administration, including recruitment coordination, onboarding, and contract preparation.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and document management platforms such as Box or SharePoint.
- Proficiency in Chinese (Mandarin) is a strong advantage given the cross-country support role.
- Experience supporting audit or compliance exercises, including organizing documentation and maintaining compliance registers.
- Familiarity with donor-funded grant management processes, including budget tracking and financial reporting documentation.
- Experience with expense management and travel booking platforms (e.g. Concur)
- Strong written and verbal communication skills in English and Khmer.
- Demonstrated discretion and ability to handle confidential information with professionalism.
- Ability to work independently and collaboratively across cross-functional teams and across different time zones.
Applicant is accepted only via CHAI careers website provided in the contact details (Please select Joint Our Team, select Jobs then click View Open Positions then select Cambodia in the location to search for the job, note that the job title in our website is Administrative Coordinator which is the same). Applicants be required to complete application and upload CV. Only shortlisted candidate will be notified. Please send to email provided in the contact details for question how to apply.
Thanks, From Khmer Online Jobs Team
| Organization : | Clinton Health Access Initiative - CHAI |
| Email : | recruitment@clintonhealthaccess.org |
| Address : | # GIA Tower, 13A Floor, Koh Pich, Street Sopheak Mongkol, Sangkat Tonle Basak, Khan Chamkar Mon, Phnom Penh, Cambodia |
| Website : |
https://www.clintonhealthaccess.org/ |
