Manager of Guarantee Management for Credit Guarantee Corporation of Cambodia
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| For : | Cambodian Only |
| Categories : | Accounting, Banking / Finance, Business Administration, Exec. / Management, Law |
| Schedule : | Full time job |
| Sex : | Male, Female |
| Language : | Khmer, English |
| Location : | Phnom Penh |
| Hiring : | 1 Position |
| Closing Date : | 12th August 2026 |
| Salary : |
Negotiable
|
| Experience : | Yes |
| Degree : | Master |
Job Description
Credit Guarantee Corporation of Cambodia (CGCC) is a state-owned enterprise established by a Sub-Decree No. 140 ANKR.BK dated 01 September 2020. CGCC is operated under the technical and financial guidance of the Ministry of Economy and Finance (MEF).
CGCC was incorporated on 03 November 2020 and has been receiving technical support from Asian Development Bank (ADB), World Bank, and UN Capital Development Fund (UNCDF). CGCC launched the first guarantee scheme on 29 March 2021.
Job Responsibilities & Duties
- Develop and implement overall collection and recovery strategies aligned with organizational goals, including setting performance targets, KPIs, and productivity standards for collection and recovery teams.
- Analyze portfolio performance to identify risk trends, conduct root cause analysis on delinquency spikes, and ensure delinquency and NPL ratios are maintained within approved thresholds.
- Oversee early, mid, and late-stage collections across all product lines, implement segmentation strategies to optimize recovery efforts and reduce roll rates, and ensure proper controls are in place.
- Design efficient collection workflows, call strategies, visit models, and skip tracing processes, while strengthening quality assurance, call monitoring, and compliance with internal policies and guidelines.
- Manage credit guarantee functions and CGCC’s asset quality, including reviewing, red-flagged accounts, monitoring guaranteed loans, and conducting post-approval reviews in a timely manner.
- Conduct on-site inspections and coordinate with PFIs to verify borrower information and resolve NPL cases.
- Manage legal recovery actions including demand notices, litigation, repossession, and auction processes, and coordinate with external legal partners, law firms, and recovery agencies.
- Ensure compliance with NBC regulations and internal policies, implement robust controls to prevent misconduct, and ensure fair and respectful treatment of customers and PFIs.
- Lead and develop collection and recovery teams, prepare reports for senior management, collaborate with internal stakeholders, manage external vendors, and introduce automation and analytics to improve operational efficiency and portfolio health.
- Carry out any other duties and ad-hoc assignments assigned by management as and when required for CGCC.
Job Requirements
Languages:
- Khmer - Good
- English - Good
- Master's Degree is preferred
- Bachelor's Degree in Banking and Finance, Accounting, Business Administration, Law (advantageous for recovery/legal actions) or other related fields
- Minimum 5 to 8 years of experience in the financial industry or banking sector related to credit assessment and collection (managerial-level experience preferred).
- Professional certifications or training in Compliance or Fraud Management, Legal to Litigation/Recovery Procedures, NPL Management, Regulatory Requirements, and Portfolio Analytics are preferred.
- Strong knowledge and experience in managing overdue accounts and collections management.
- Knowledge of relevant banking regulations and compliance.
- Competence in Microsoft Office Software and Core Banking Systems.
- Strong verbal and written communication skills in both Khmer and English.
- Strong analytical, attention to details, accuracy, problem-solving and decision-making skills.
- Ability to work effectively as a team with a sense of responsibility, flexibility, adaptability and ability to learn, work under pressure and meet targets.
How to Apply?
Interested qualified candidates are invited to send your CV, and Cover letter to email address provided in the contact details.
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Company Information (Opening jobs)
| Company : | Credit Guarantee Corporation of Cambodia |
| Email : | recruitment@cgcc.com.kh |
| Address : | Business Development Centre, 19th Floor, OCIC Blvd, Phum Kean Kleang, Sangkat Chroy Changvar, Khan Chroy Changvar, Phnom Penh, Cambodia |
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