Client Service Manager for DEMOQ (Cambodia) Co., Ltd.
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| For : | Cambodian Only |
| Categories : | Business Administration, Communications, Exec. / Management, Sales / Marketing |
| Schedule : | Full time job |
| Sex : | Male, Female |
| Location : | Phnom Penh |
| Hiring : | 1 Position |
| Closing Date : | 25th June 2026 |
| Salary : |
$900 - $1,400
|
| Experience : | Yes |
| Degree : | Bachelor |
Job Description
We are now looking for qualified candidate to fulfill the position below:
Job Responsibilities & Duties
- Client Relationship Management
- Serve as the primary contact for assigned clients, building strong and trustworthy relationships.
- Understand clients’ brand, business objectives, and marketing strategies.
- Provide strategic counsel and proactively offer solutions to meet client needs and KPIs.
- Ensure timely and effective communication between clients and internal teams.
- Responsibilities:
- Campaign Management (ATL & BTL)
- Lead and oversee the execution of ATL campaigns including TVC, radio, OOH, and print.
- Manage BTL activities such as on-ground activations, events, in-store promotions, and POSM development.
- Collaborate with creative, media, digital, and production teams to ensure consistency and quality.
- Monitor campaign performance, prepare post-campaign reports, and provide insights for improvement
- Develop and manage project timelines, budgets, and resource allocation.
- Ensure all campaigns are delivered on time, within scope, and within budget.
- Track progress, troubleshoot issues, and escalate risks where necessary.
- Identify opportunities for account growth and present value-added proposals.
- Continuously measure and improve client satisfaction through feedback and service excellence.
- Prepare and lead quarterly business reviews and strategy sessions with clients
- Mentor and guide junior account executives and coordinators.
- Foster a collaborative and high-performance work environment.
Job Requirements
Qualifications:
- Bachelor's Degree in Marketing, Communications, Business, or related field.
- 4–6 years of experience in client service or account management in an advertising or marketing agency.
- Strong experience in managing both ATL and BTL campaigns.
- Excellent client servicing, communication, and negotiation skills.
- Strong project management skills with a detail-oriented mindset.
- Ability to multitask in a fast-paced environment and manage multiple stakeholders.
- Proficient in Microsoft Office Suite; knowledge of campaign management and reporting tools is a plus.
- A growth mindset with a passion for marketing, brand building, and customer excellence.
How to Apply?
Interested candidates are encourage to submit their CV portfolio experiences to email provided in the contact details.
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Company Information (Opening jobs)
| Company : | DEMOQ (Cambodia) Co., Ltd. |
| Contact Name : | DeMoQ (Cambodia) Co., Ltd. |
| Email : | info@demoq.com.kh |
| Address : | Building B8-R10, The Factory Phnom Penh, Meanchey District, Phnom Penh, Cambodia |
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