IT Support for English Language Academy Co., Ltd.
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| For : | Cambodian Only |
| Categories : | Computer - General, Computer - Networking |
| Schedule : | Full time job |
| Sex : | Male, Female |
| Language : | Khmer, English |
| Location : | Phnom Penh |
| Hiring : | 1 Position |
| Closing Date : | 18th June 2026 |
| Salary : |
Negotiable
|
| Experience : | Minimum 1 year |
| Degree : | Bachelor |
Job Description
We are now looking for qualified candidate to fulfill the position below:
Job Responsibilities & Duties
- Hardware & Software Maintenance
- Install, configure, and maintain computer hardware, operating systems, and applications. Ensure all systems are up to date with the latest patches
- Conduct regular checks on office equipment (printers, scanners, projectors) and arrange for repairs as necessary.
- Technical Support & Troubleshooting
- Identify the technical issues reported by users and provide immediate troubleshooting support.
- Counsel staff regarding appropriate software usage and best practices for system maintenance.
- Network & Infrastructure Management
- Manage and monitor the office network connectivity (LAN/Wi-Fi) to ensure stability and speed. Liaise with internet service providers to resolve outages in a timely manner.
- Troubleshoot network issues and manage access rights to shared drives and company resources.
- User Support & Communication
- Liaise with staff members resolving technical queries and sourcing additional technical solutions as required.
- Provide status updates to users throughout the repair or troubleshooting process.
- Data Management & Confidentiality
- Maintain all confidential company data and backup systems in a secure manner as per the relevant policy.
- Maintain and update the database and register of all IT assets, software licenses, and equipment inventory.
- Operational & Management Support
- Consult with senior management and external vendors, where necessary, for technical support and advice on procurement and upgrades.
- System Implementation & Events
- Represent the IT department in supporting onsite meetings, presentations, and other marketing events requiring technical setup.
- Organize and assist with the rollout of new software or hardware as directed by management.
- Professional Conduct
- Act responsibly, professionally and with integrity and uphold all company values in all aspects of the role.
- General
- Perform other tasks as assigned by the immediate supervisor.
Job Requirements
Languages:
- English - Good
- Bachelor's Degree in Computer Science, Information Technology, or a relevant discipline as a minimum
- A minimum of professional experience in the IT support sector for 1 year
- Good command of written and spoken English and Khmer.
- Strong knowledge of Windows/MacOS environments and local network systems
- Good knowledge of common office software (Microsoft 365, Google Workspace, etc.)
- Strong computer skills in hardware diagnostics and software troubleshooting
- Demonstrated enthusiasm for learning and professional development
- Strong commitment to professional integrity and ethical conduct
- Relevant IT Certifications (e.g., CompTIA A+, Cisco) preferred
- Experience in customer service and administrative work is preferred
- Ability to work in a cross-cultural team
- Flexible, responsible, respectful, integrous, accountable, and committed to upholding and reflecting the company values at all times and in all circumstances.
- Willing to abide by all company policies and procedures
How to Apply?
Interested qualified candidates are invited to send your CV, and Cover letter to email address provided in the contact details.
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Company Information (Opening jobs)
| Company : | English Language Academy Co., Ltd. |
| Contact Name : | English Language Academy Co., Ltd |
| Email : | hr@elacambodia.com |
| Address : | No. 24 & 25, St. Mao Tse Tong (245) Phum 7, Sangkat Phsar Depou Ti Muoy, Khan Tuol Kouk, Phnom Penh, Cambodia |
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