Value Exchange Relationships Coordinator for FH Cambodia
| For : | Cambodian Only |
| Categories : | Business Administration, Communications, Community Development, Social Work |
| Schedule : | Full time job |
| Sex : | Male, Female |
| Language : | English |
| Location : | Phnom Penh |
| Hiring : | 1 Position |
| Closing Date : | 24th July 2026 |
| Salary : |
Negotiable
|
| Experience : | Minimum 5 years |
| Degree : | Bachelor |
Food for the Hungry (FH) is an International Christian Humanitarian Organization. FH Value Proposition: We design, develop, and deliver catalytic solutions that build resilience so that children, families, and communities can flourish. Food for the hungry Cambodia is seeking for One (01) qualified Cambodian candidate to fill in the position below:
FH Culture
All we do, and how we do it, seeks to promote God’s beauty, goodness, and truth in a broken world. As such, we are defined by our ability to make people’s lives measurably better; our ability to deliver impact is the measure of our collective success. For we know that we are God’s handiwork, created in Christ Jesus to do good works, which God has already prepared in advance for us to do. At Food for the Hungry, we operate under a set of values called Heartbeat Values.
- Key Result#1: Service Operations Management
- Support the operational processes of Value Exchange Relationships, ensuring efficiency, consistency, and alignment with standards, guidelines and policies.
- Utilize the digital and technology ecosystem, ensuring their optimal use in supporting the relationships between the shareholders and investors.
- Respond to sponsor queries and updates with quality and in a timely manner.
- Key Result #2: Shareholders and Local Partners Engagement
- Engage with the child, family and the community systematically in forging a clear understanding of FH’s role and value exchange offers and experiences.
- Identify and engage with local partners to support and facilitate the implementation of planned activities.
- Ensure that safeguarding and protection practices are rigorously followed at the Area Program level. Maintain a safe and supportive environment for all participants, particularly children.
- Seek and gather feedback from the shareholders and partners on their experience and provide input for improvement where needed.
- Key Result #3: Child Enrolment and Portfolio Management
- Guide and support the selection and registration of children in recurring giving, including child sponsorship, based on global guidance.
- Ensure registration process follows the established portfolio management schedule and ensure that all registrations are complete with quality data.
- Maintain the Registered Children portfolio as per the agreed schedule.
- Monitor data quality and program activities with the Area Program team to ensure that all relevant data is up-to-date, reported as necessary, and accurately reflects each child’s current status and development.
- Facilitate appropriate follow-up action as needed in coordination with the Development Facilitators based on the child monitoring data.
- Key Result #4: Experience Features Management
- Provide oversight to the execution of Value Exchange (VE) experience features as per the Area Program level plans and ensure they are delivered as per the schedule.
- Ensure the provision of a consistent and high-quality experience for the shareholders and investors as per the standards.
- Provide training and support to equip the Area Program teams, volunteers and partners on the implementation of the experience features as per the global standards including the process, content and media.
- Support the development of experience roadmap and the feature design using HCD with the engagement of shareholders.
- Key Result #5: Programming Standards and Alignment
- Collaborate with Development Facilitators and other Area Program staff to ensure adherence to Sponsorship Minimum Programming Standards, particularly those related to value to the child and the development of key assets.
- Ensure the activities related to value exchange processes are developmentally sound and do no harm.
- Lead the training and capacity strengthening of Development Facilitators and Community Volunteers on Value Exchange relationship processes, standards, and policies.
- Key Result #6: Organizational Culture
- Champion the promotion of FH culture, mindsets and behaviors in all interactions, serving as a role model.
- Lead the integration of faith-based principles into Value Exchange processes fostering a holistic approach to development.
- Any other duty may be assigned from time to time.
- English - Good
- Bachelor's Degree in business administration, Communications, Social work, International Development, or a related field
- Stakeholder engagement, relationship management, or donor relations, preferably in an NGO or international development context for 3 to 5 years as a minimum
- A vibrant personal relationship with Jesus Christ, a Christian commitment to serving the poor, and full agreement with FH’s Christian beliefs.
- Strong understanding of child sponsorship models, program coordination, and the importance of value exchange in stakeholder relations.
- Knowledge of regulatory and compliance requirements related to donor relations and international development.
- Computer application skills, mainly MS Office and mobile or web-based database.
- Proficiency in spoken and written English. Ability to speak the local language of the area is an added advantage
- Excellent communication and interpersonal skills, with the ability to engage effectively with a diverse range of stakeholders.
- Excellent training and facilitation skills and creativity to engage in meaningful and joyful activities with children.
Safeguarding Policy: FH strives to provide an environment free from sexual exploitation and abuse and harassment in all places where relief and development programs are implemented. FH holds a zero-tolerance policy against sexual exploitation and abuse and harassment. FH expects its employees to maintain high ethical standards, protect organizational integrity and reputation, and ensure that FH work is carried out in honest and fair methods, in alignment with the FH Heartbeat and safeguarding and associated policies. Violations to stated policies will be subject to corrective action up to and including termination of employment.
SUBMISSION OF APPLICATIONS
Interested applicants are invited to submit the following information via email and address provided in the contact details:
- A cover letter, indicating why you are an ideal candidate and what you would bring to the role and a current curriculum vita with the recent photo.
- Relevant formal education certificate, ID Card, and family book.
- Names and contacts of two professional referees who are familiar with your qualifications and work experience.
- Please submit both your Cover letter and CV in a single PDF file.
Only short-listed candidates will be contacted for interviews and submitted applications will not be returned.
Thanks, From Khmer Online Jobs Team
| Organization : | FH Cambodia |
| Email : | fhc.recruitment@fh.org |
| Address : | #17, Street 185, Sangkat Tumnob Tuek, Khan Boeng Keng Kang, Phnom Penh, Cambodia |
| Website : |
http://www.fh.org/ |
Food for the Hungry Cambodia (FH Cambodia) is an International Christian organization that equips communities to sustainably improve their way of life by walking with children, families, and leaders through a grassroots community transformation process. FH Cambodia currently has two programs operation working in Banteay Ampil, Tropeang Prasat Districts, Otdar Meanchey province and Svay Leu District, Siem Reap province.
