Australian Visa & Migration Case Support Officer for Global International Migration Agents Pty LTD

For : Cambodian Only
Categories : Business Administration, Law, Sales / Marketing
Schedule : Full time job
Sex : Male, Female
Language : Khmer, English
Location : Phnom Penh
Hiring : 1 Position
Closing Date : 15th March 2026
Salary :
$300
Experience : Minimum 2 years
Degree : Bachelor
Job Description

Global International Migration Agents Pty Ltd is a premier migration consultancy recognized for its ethical standards and commitment to diversity. As the recipient of the "2026 Best LGBTIQA+ & Disability Focused Migration Agency" award, we provide expert migration pathways to Australia. We are currently seeking a dynamic, charismatic, and highly organised for positions below to join our growing team. This role is a unique hybrid of legal administrative support and digital brand ambassadorship, perfect for a professional who thrives in a fast-paced, modern work environment.

Job Responsibilities & Duties
  • Case Administration & Compliance
  • Documentation Management: Conduct rigorous audits of client personal documents (passports, birth certificates, academic records) to ensure authenticity and readiness for submission.
  • Case Tracking: Maintain meticulously updated electronic and physical files, ensuring every step of the migration process is recorded in compliance with the MARA Code of Conduct.
  • Drafting & Preparation: Assist in the preparation of draft visa application forms and detailed evidence checklists under the strict supervision of the Registered Migration Agent.
  • Legal Integrity: Strictly adhere to Australian immigration regulations, ensuring no unauthorized immigration advice is provided to clients.
  • Client Liaison & Communication
  • Information Gathering: Proactively communicate with clients to collect missing documentation and clarify information required for their specific visa subclass.
  • Translation Services: Provide high-level Khmer-to-English and English-to-Khmer translation for legal documents and professional interpretation during client consultations.
  • Status Updates: Act as the first point of contact for clients, providing timely updates on their application progress and managing expectations professionally.
  • Social Media, Content Creation & Marketing
  • Brand Ambassadorship: Confidently appear as the "face of the brand" in video content across TikTok, Facebook, and Instagram to explain migration processes and promote agency success stories.
  • Digital Content Production: Utilize creative tools (CapCut/Canva) to produce high-quality, engaging video and graphic content that resonates with the Cambodian audience.
  • Community Management: Monitor and respond to inquiries across all social media platforms (Meta Business Suite, Telegram, TikTok) with a focus on professional and helpful engagement.
  • Sales Conversion & Lead Management
  • Sales Funnel Management: Effectively guide potential leads from initial social media inquiry through to formal registration as a client.
  • KPI Achievement: Meet and exceed weekly and monthly targets for lead conversion and client onboarding while maintaining the highest ethical standards.
Job Requirements
Languages:
  • Khmer - Fluent
  • English - Good
Qualifications:
  • Bachelor's Degree in Law, International Relations, Business Administration, Marketing, or a related field.
Work History:
  • Experience in an administrative, legal support, or high-level sales role for 1 to 2 years as a minimum
Skills & Knowledge:General & Technical Skills
  • Exceptional English: Professional fluency in both written and verbal English is mandatory (the entire interview and daily reporting will be in English).
  • Tech Savvy: Expert proficiency in Microsoft Teams, MS Office Suite (Word, Excel, PPT), and Meta Business Suite.
  • Creative Tools: Advanced skills in CapCut and Canva for professional-grade video and graphic editing.
Soft Skills
  • Camera Confidence: Must be naturally charismatic, articulate, and comfortable being filmed for marketing purposes.
  • High Attention to Detail: Ability to spot errors in complex legal documents that others might miss.
  • Pressure Management: Proven ability to remain organized and calm in a fast-paced environment with strict deadlines.
  • Ethical Mindset: Absolute commitment to integrity and the ability to work within a regulated legal framework.
How to Apply?

Interested and qualified candidates are invited to submit their CV and Cover Letter (in English) to the email address provided in the contact details or via Telegram. Applications from the LGBTIQA+ and Disability communities are strongly encouraged, as we are a proud member of the "Welcome Here" project.

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Company Information (Opening jobs)
Company : Global International Migration Agents Pty LTD
Contact Name : Wathnak Vy
Email : wathnak@cambodiaaustralia.com.au
Address : Factory Phnom Penh, Sangkat Chak Angrae Leu, Khan Mean Chey, Phnom Penh, Cambodia
Website : http://www.globalinternational.com.au
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