Clinic Assistant cum Translator for Healing Hands Wellness Co., Ltd.
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| For : | Cambodian Only |
| Categories : | Assistant, Health/Medical, Translation / Interpretation |
| Schedule : | Full time job |
| Sex : | Male, Female |
| Language : | Khmer, English, Chinese |
| Location : | Phnom Penh |
| Hiring : | 1 Position |
| Closing Date : | 28th August 2026 |
| Salary : |
Negotiable
|
| Experience : | Yes |
| Degree : | Bachelor |
Job Description
We are now looking for qualified candidate to fulfill the position below:
Job Responsibilities & Duties
- Patient Service & Front Desk
- Welcome patients warmly and provide a premium, calm clinic experience.
- Manage patient registration, appointment scheduling, and check-in/check-out.
- Handle phone calls, WhatsApp/Telegram/Facebook messages, and walk-in enquiries promptly.
- Collect payments, issue receipts, and support simple daily cash reconciliation.
- Explain clinic processes clearly (what to expect during assessment/treatment, preparation steps, aftercare reminders).
- Translation & Communication Support
- Translate accurately and neutrally during consultations, assessments, and treatments (Khmer ↔ English).
- Ensure patient concerns, pain descriptions, and medical history are translated clearly and completely.
- Translate instructions for home care, posture advice, follow-up plans, and consent-related explanations.
- Support translation of common clinic materials (aftercare notes, basic FAQs, simple scripts/messages).
- Maintain professionalism: do not add personal opinions; translate meaning faithfully.
- Clinical Assistance (Non-invasive)
- Prepare treatment rooms: cleanliness, linen changes, equipment readiness.
- Assist with basic patient positioning and comfort support as directed by the chiropractor.
- Maintain stock of consumables (towels, wipes, disinfectants, gloves, etc.) and alert manager for reordering.
- Follow hygiene, infection control, and clinic safety procedures consistently.
- Administration & Records
- Maintain accurate patient records (basic details, visit notes support, follow-up schedules) according to clinic SOP.
- Support marketing/admin tasks when needed (simple posting support, replying FAQs using approved scripts, referral tracking).
- Coordinate appointment reminders and follow-ups for missed appointments or post-visit care.
Job Requirements
Languages:
- Khmer - Fluent
- English - Fluent
- Chinese - Simplified
- Bachelor's Degree
- Fluent in Khmer and English (spoken and written). (Chinese is a bonus if your clinic needs it.)
- Strong interpersonal skills and confidence speaking with patients of different ages/backgrounds.
- Prior experience in clinic, hospitality, or customer service is preferred but not mandatory (training provided).
- Comfortable using smartphones and basic computer tools (Google Sheets, messaging apps, booking tools).
- High integrity: able to handle sensitive patient information confidentially.
- Organized, punctual, and able to multitask in a busy clinic environment.
- Warm, patient, service-oriented attitude
- Clear communication and active listening
- Calm under pressure, fast learner
- Detail-oriented (accuracy matters in translation and records)
- Team player with a “help-first” mindset
How to Apply?
Interested qualified candidates are invited to send your CV, and Cover letter to email address provided in the contact details.
Help Khmer Online Jobs
When you apply for this job, if possible please mention that "You see this job announcement in www.khmeronlinejobs.com".Thanks, From Khmer Online Jobs Team
Company Information (Opening jobs)
| Company : | Healing Hands Wellness Co., Ltd. |
| Contact Name : | HR Department |
| Email : | chansa@healinghands.com.sg |
| Address : | No. 5, Level 4, Wath Koh Street 81, Phum 10, Sangkat Boeng Reang, Khan Doun Penh, Phnom Penh, Cambodia |
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