IT Officer for Indochina Starfish Foundation

For : Cambodian Only
Categories : Computer - General, Computer - Networking
Schedule : Full time job
Sex : Male, Female
Language : Khmer, English
Location : Phnom Penh
Hiring : 1 Position
Closing Date : 16th January 2026
Salary :
Negotiable
Experience : Minimum 3 years
Degree : Bachelor
Job Description

ISF Cambodia (ISF) is a Cambodian based charity with over 18 years of experience using education and sport to change lives. Our aim is to make a fundamental and lasting change in the lives of some of the poorest and most disadvantaged children and their families in Cambodia.

Our Education Programme focuses on children in the slums of the Cambodian capital Phnom Penh, whose extreme poverty means they have never gone to school or have had to drop out. We provide them with a quality education a whilend healthcare whilst working closely with their communities to lift entire families out of poverty. Through our grassroots Football Programme, ISF works directly with 4,000 youth, promoting equality and providing opportunities to those marginalized by poverty, disability, HIV and gender.

Job Responsibilities & Duties
  • Install, configure, and maintain local area networks (LAN), Wi-Fi, routers, switches, and firewalls
  • Monitor network performance and troubleshoot connectivity issues
  • Implement and maintain basic IT security measures (user access control, antivirus, updates, backups)
  • Ensure data security, confidentiality, and compliance with organizational IT policies
  • Support VPN, email security, and basic server/network security tasks
  • Support and maintain data collection systems (e.g. digital forms, databases, MIS, or mobile data collection tools)
  • Assist users with data entry, synchronization, and system troubleshooting
  • Ensure data integrity, backups, and proper system usage
  • Coordinate with program teams to support IT-related data needs
  • Install, configure, and maintain Windows operating systems
  • Install and support printers, scanners, and other peripheral devices
  • Set up and configure desktops, laptops, and mobile devices
  • Perform routine maintenance, updates, and troubleshooting of hardware and software
  • Manage software installations, licenses, and updates
  • Provide day-to-day IT support to staff (onsite and remote)
  • Respond to IT support requests and resolve issues in a timely manner
  • Train staff on basic IT usage, security awareness, and best practices
  • Maintain inventory of IT equipment and assets
  • Document IT procedures, configurations, and troubleshooting steps
  • Assist in planning and implementing IT improvements and upgrades
Job Requirements
Languages:
  • Khmer - Fluent
  • English - Fluent
Qualifications:
  • Bachelor's Degree in or diploma in Information Technology, Computer Science, or a related field (or equivalent experience)
Work History:
  • Experience in IT support or a similar role for 3 years
Skills & Knowledge:General & Technical Skills
  • Experience supporting networks, Windows systems, and printers
  • Experience with data collection systems or MIS is an advantage.
  • Good knowledge of Windows OS installation and configuration
  • Basic understanding of networking (LAN, Wi-Fi, TCP/IP, routers, switches)
  • Knowledge of IT security fundamentals (antivirus, firewall, backups, user access)
  • Experience with printers, peripherals, and hardware troubleshooting
  • Familiarity with data collection tools, databases, or cloud-based systems is a plus
Soft Skills
  • Strong problem-solving and troubleshooting skills
  • Good communication and customer-service mindset
  • Ability to work independently and as part of a team
  • Good time management and organizational skills
  • Fluent in both Khmer and English
How to Apply?

Interested applicants are invited to submit their applications through the following the link or send their cover letter and CV with the names of three professional referees

Only shortlisted candidates will be contacted for further steps in the selection process. Successful applicants will be required to provide three references and relevant certificates and submitted applications will not be returned.

ISF is an equal opportunities employer and strongly committed to diversity, equity, inclusion and building a multicultural environment. We are committed to the highest ethical standards and oppose all forms of discrimination, exploitation, and abuse. We welcome applications from all who share our mission and values regardless of background. Women, trans, non-binary, and people from minority backgrounds are strongly encouraged to apply for these positions.

ISF follows a strict Child Protection Policy. All applicants will be thoroughly screened and will be expected to attend child protection training if hired.


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Organization Information (Opening jobs)
Organization : Indochina Starfish Foundation
Address : #1310, St. 89BT, Chamreunphal Village, Sangkat Boeng Tumpun, Khan Mean Chey, Phnom Penh, Cambodia
Website : http://www.isfcambodia.org
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