Customer Service for Indoguna (Cambodia) Co., Ltd.
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| For : | Cambodian Only |
| Categories : | Accounting, Banking / Finance, Customer Service/Support |
| Schedule : | Full time job |
| Sex : | Male, Female |
| Language : | English |
| Location : | Phnom Penh |
| Hiring : | 1 Position |
| Closing Date : | 10th July 2025 |
| Salary : |
Negotiable
|
| Experience : | Minimum 1 year |
| Degree : | Bachelor |
Job Description
We are now looking for qualified candidate to fulfill the position below:
- Customer Service
Job Responsibilities & Duties
- Receive customers’ orders from Sale team and/or from customers directly, create Sale Orders (SO) in SAP.
- Co-ordinate with the internal teams (Sale/Commercial/Warehouse/Finance) to proceed smoothly the whole process of a Sale Order.
- Actively call customers to propose new products and/or promotion products.
- Receive customers’ complaints and co-ordinate with other internal teams to handle until it is solved.
- Ensure good performance on Customer Service related elements such as on-time SO creation, SO accuracy, Customer satisfaction.
- Ensure all credit notes are completed within the deadline as procedure.
- Perform ad-hoc tasks as requested by management team.
- Support and follow COD customer.
Job Requirements
- Experience at least 1 year for sales admin or data entry offer
- Self-improvement, working dependently and under high pressure
- Good command on English language and good computer skills.
- Effective communication and interpersonal skills.
- Good computer skills Ms. Office (Knowledge in SAP is a plus)
- Self-improvement, able to work independently and also a good team player
- Able to work under high pressure
- Good command in English language
How to Apply?
Interest candidate kindly help to submit your application and stated the tittle you apply to email provided in the contact details.
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