Case Management Consultant for International Organization for Migration
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| For : | Cambodian Only |
| Categories : | Any major |
| Schedule : | Full time job |
| Sex : | Male, Female |
| Language : | Khmer, English |
| Location : | Phnom Penh |
| Hiring : | 1 Position |
| Closing Date : | 29th December 2025 |
| Salary : |
Negotiable
|
| Experience : | Yes |
| Degree : | Master |
Job Description
Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to a diverse and inclusive environment. Internal and external candidates are eligible to apply to this CFA. For the purpose of the CFA, internal candidates are considered as first-tier candidates.
Job Responsibilities & Duties
- Assess the capacity of IOM protection team and IPs in case management
- Review existing case management practices. Develop case management SoPs, and revise intake forms, consent form, case tracking systems, data protection protocols and ensure alignment with global standards
- Led case conferences and provide ongoing technical support and mentorship to IOM staff and IPs to ensure quality and ethical case management.
- Support in strengthening referral mechanisms with IOM Ips and key stakeholders
- Lead the development and delivery of capacity-building initiatives for IOM team and its partners on case management
- Develop and disseminate guidance notes, training materials, and documentation of best practices to support continuous learning and institutional memory
- Ensure ethical management and confidentiality of case management related data through training, supervision, and adherence to data protection protocols.
- Prepare and contribute to reports, briefings, and background notes on protection related activities for internal use, donors, and external stakeholders.
- Perform other duties as may be assigned.
Job Requirements
Languages:
- English - Fluent is required
- Master's Degree in Humanitarian Affairs, Political Science, Law, Human Rights, Development Studies Psychology and Social Science or a related field from an accredited academic institution.
- Extensive experience in developing and contextualizing case management SoPs, tools and technical guidance
- Extensive experience in developing training materials, and deliver case management trainings
- Experience in counter-trafficking case management, GBV, child protection, AVRR especially provision of support to returnees
- Experience in the usage of MiMOSA, office software packages (MS Word, Excel, etc.) and knowledge of spreadsheet and data analysis
- Experience in liaising with governmental authorities, other national/international institutions and NGOs and local actors
- Experience in working in similar roles in the region is strong asset
- Capacity to work independently with minimal supervision
- Fluency in English is required; Working knowledge of Khmer is an added Value
- Inclusion and respect for diversity: respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: demonstrates willingness to take a stand on issues of importance.
- Empathy: shows compassion for others, makes people feel safe, respected and fairly treated.
- Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results: produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
- Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
- Communication: encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
How to Apply?
Interested candidates are invited to submit their applications via this wave link below: Case Management Consultant
IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.
If you have any questions, please feel free to contact to email provided in the contact details.
Only shortlisted candidates will be contacted.
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Organization Information (Opening jobs)
| Organization : | International Organization for Migration |
| Address : | Sayon Building, 3rd Floor, Samdach Pann Street (214), Sangkat Boeng Reang, Khan Doun Penh, Phnom Penh, Cambodia |
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