System and Data Support Officer for KFK Food & Beverage Management Co., Ltd.
| For : | Cambodian Only |
| Categories : | Computer - General, Computer - Networking, Computer - Programming |
| Schedule : | Full time job |
| Sex : | Male, Female |
| Language : | Chinese |
| Location : | Phnom Penh |
| Hiring : | 1 Position |
| Closing Date : | 11th March 2026 |
| Salary : |
Negotiable
|
| Experience : | Minimum 3 years |
| Degree : | Bachelor |
KFK Food & Beverage Management Co., Ltd established in December 2019, specializes in modern Chinese cuisine and hotpot. The company operates the well-known brand Kungfu Kitchen (家常便饭) and manages multiple restaurant brands with more than 30 outlets across Cambodia.
At KFK, we uphold the values of teamwork and respect, which we believe are the foundation of sustainable success. Our organizational culture emphasizes continuous learning and professional development, empowering employees to build purposeful careers and contribute to a brighter future for Cambodia.
With ambitious growth plans in the Cambodian market, we are seeking talented candidates to join our team and help drive our business forward.
- Technology & Systems Support
- Assist in new system preparation, configuration, and readiness.
- Provide user training and basic support to ensure effective system adoption.
- Document, track, and report all system issues to the Technology and Data Analyst team.
- Support system testing, rollout, and post-implementation activities as required.
- Ensure data security, appropriate user access control, and compliance with internal policies.
- POS System Support
- Coordinate with internal teams for system maintenance, upgrades, and issue resolution.
- Provide daily support for POS systems used in KFK outlets, including ordering, billing, payments, discounts, and promotions.
- Troubleshoot POS issues during operational hours, including order processing errors, printer issues, menu setup, and payment-related problems.
- Monitor POS system uptime and data accuracy to minimize disruption to restaurant operations.
- Support outlet staff with POS training and user access management.
- Troubleshoot POS-related IT equipment, including POS terminals, tablets, receipt printers, kitchen printers, barcode scanners, cash drawers, and basic network connectivity.
- Data Analysis & Reporting
- Assist in data collection, data preparation and cleaning.
- Assist with basic database queries, data extraction, and system configuration.
- Bachelor's Degree in Data Science, Computer Science, Information Technology, or a related field.
- Experience in POS support, F&B systems, data analysis, or IT support for 1 to 3 years is preferred
- Hands-on experience or familiarity with F&B POS systems (e.g., food ordering, table management, take-away, and delivery integration).
- Basic understanding of databases, system integration, and transaction data.
- Knowledgeable in both hardware and software
- Understanding the logic of AI platform/system
- Experience working in restaurants, cafés, or multi-outlet F&B operations is a strong advantage.
- Ability to work under pressure during peak F&B operating hours.
- Strong problem-solving skills and attention to detail.
- Good communication skills with technical teams and outlet staff.
- Practical, hands-on mindset with strong service orientation.
Interested candidates are invited to submit their CV and cover letter to the email provided in the contact details.
Only shortlisted candidates will be contacted for an interview.
Thanks, From Khmer Online Jobs Team
| Company : | KFK Food & Beverage Management Co., Ltd. |
| Contact Name : | Kungfu Kitchen |
| Email : | HR@Kungfukh.com |
| Address : | No 8a Street 222, Khan Doun Penh, Phnom Penh, Cambodia |
