System & Data Support Officer for Kungfu Kitchen
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| For : | Cambodian Only |
| Categories : | Computer - General, Computer - Networking |
| Schedule : | Full time job |
| Sex : | Male, Female |
| Language : | Chinese |
| Location : | Phnom Penh |
| Hiring : | 1 Position |
| Closing Date : | 06th August 2026 |
| Salary : |
Negotiable
|
| Experience : | No need |
| Degree : | Bachelor |
Job Description
KFK Food & Bereavement Management Co., Ltd. ( Kungfu Kitchen) established in December 2019, specializes in modern Chinese cuisine and hotpot. The company operates the well-known brand Kungfu Kitchen (家常便饭) and manages multiple restaurant brands with more than 30 outlets across Cambodia.
At KFK, we uphold the values of teamwork and respect, which we believe are the foundation of sustainable success. Our organizational culture emphasizes continuous learning and professional development, empowering employees to build purposeful careers and contribute to a brighter future for Cambodia.
Job Responsibilities & Duties
- Technology & Systems Support
- Assist in the preparation, configuration, and deployment of new systems and digital tools.
- Provide user support and guidance to ensure effective system usage by operational teams.
- Document, track, and escalate system issues to the head of IT and Data Analyst team.
- Support system testing, rollout, upgrades, and post-implementation activities.
- Maintain appropriate user access control and follow internal data security policies.
- Assist with troubleshooting system-related issues across different platforms used by the organization.
- POS & Operational Systems Support
- Provide operational support for POS and other outlet systems used for ordering, billing, payments, and promotions.
- Coordinate with internal teams or vendors for system maintenance, upgrades, and issue resolution.
- Support outlet staff with basic system usage, troubleshooting, and user access management.
- Assist in monitoring system performance and data accuracy to minimize disruption to operations.
- Help troubleshoot operational equipment such as POS terminals, tablets, printers, barcode scanners, and basic network connectivity when needed.
- Data Support & Reporting
- Assist with data collection, data preparation, and data cleaning.
- Support basic data extraction and database queries.
- Help prepare operational reports related to sales, inventory, or system performance.
- Work with the data team to ensure data accuracy and consistency across systems.
Job Requirements
Qualifications:
- Bachelor's Degree in Data Science, Computer Science, Information Technology, or a related field
- Supporting business systems, digital platforms, data systems, or IT operations for 1 to 3 years is preferred
- Basic understanding of business systems, digital platforms, or operational software.
- Familiarity with databases, system integration, and transaction data.
- Basic knowledge of IT hardware and software troubleshooting.
- General awareness of data systems, automation tools, or AI platforms is an advantage.
- Experience with POS or retail/F&B systems is a plus but not required.
- Fresh graduates with relevant internships or strong technical capability are welcome to apply.
- Strong problem-solving ability and attention to detail.
- Ability to work under pressure during peak operational hours.
- Good communication skills when working with both technical teams and outlet staff.
- Practical and hands-on mindset with strong service orientation.
How to Apply?
Interested candidates are invited to submit their CV and cover letter to the email provided in the contact details.
Only shortlisted candidates will be contacted for an interview.
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Company Information (Opening jobs)
| Company : | Kungfu Kitchen |
| Email : | HR@Kungfukh.com |
| Address : | No 8a Street 222, Khan Doun Penh, Phnom Penh, Cambodia |
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