IT & Technology Executive for Making It Easy Co., Ltd.
| For : | Cambodian Only |
| Categories : | Computer - General, Computer - Networking |
| Schedule : | Full time job |
| Sex : | Male, Female |
| Language : | Khmer, English |
| Location : | Phnom Penh |
| Hiring : | 1 Position |
| Closing Date : | 11th February 2026 |
| Salary : |
Negotiable
|
| Experience : | Minimum 3 years |
| Degree : | Bachelor |
Making It Easy Co., Ltd., we simplify the complexities of doing business in Cambodia. Since 2016, we have empowered more than 2,400 clients from 68 countries, guiding them through every stage of the business journey—from market entry to sustainable growth and strategic exit. More than consultants, we are your trusted business management partner; offering seamless, scalable, and compliant solutions tailored for startups, SMEs, corporations, investors, and relocating professionals.
- IT Support & Helpdesk
- Provide daily IT support to staff for hardware, software, email, internet, and system access issues.
- Troubleshoot common technical problems related to computers, printers, scanners, networks, and mobile devices.
- Support staff in using Microsoft 365 (Outlook, Teams, OneDrive, SharePoint, Word, Excel, PowerPoint).
- Assist staff in using internal systems such as Maqsu Accounting & Tax System and HR systems.
- Respond to IT support requests in a timely and professional manner.
- System Administration & Maintenance
- Manage user accounts, access rights, and permissions for internal systems and platforms.
- Maintain and update company IT assets (computers, software licenses, system access lists).
- Coordinate system setup for new employees (email, system access, devices).
- Ensure regular system backups and basic data security practices are followed.
- Liaise with external vendors or system providers for system issues, upgrades, or troubleshooting.
- Technology Implementation & Improvement
- Support implementation and rollout of new systems or technology tools.
- Assist management in testing, configuring, and documenting system processes.
- Identify opportunities to improve workflows through technology and automation.
- Support basic system integration between accounting, HR, and operational platforms where applicable.
- User Training & Digital Literacy Support
- Provide basic training and guidance to staff on:
- Microsoft 365 usage
- Accounting & HR systems
- Data management and file organization
- Prepare simple user guides, SOPs, or quick reference manuals.
- Conduct short refresher training or one-on-one coaching for staff who need extra support.
- IT Security & Compliance
- Ensure staff follow basic IT security practices (password management, phishing awareness, data confidentiality).
- Support implementation of company IT policies and acceptable use guidelines.
- Report potential data breaches, system risks, or security incidents to management immediately.
- IT Administration & Reporting
- Maintain IT documentation, system logs, and asset inventory.
- Prepare monthly IT support reports (issues handled, system status, improvement recommendations).
- Support audits or reviews related to IT systems and data protection.
- Khmer - Good
- English - Basic
- Bachelor's Degree in Information Technology, Computer Science, Management Information Systems, or related field.
- Experience in IT support, system administration, or helpdesk role for 1 to 3 years as a minimum
- Experience supporting accounting systems, HR systems, or ERP software is a strong advantage.
- Good knowledge of:
- Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
- Windows operating systems
- Basic networking and hardware troubleshooting
- Familiarity with accounting or HR software systems (Maqsu or similar systems preferred).
- Basic understanding of data security, backups, and access control.
- Ability to learn new systems quickly and support non-technical users.
- Patient, service-minded, and supportive when dealing with non-technical users.
- Strong problem-solving and analytical skills.
- Good communication skills in Khmer and basic English (technical English preferred).
- Well-organized, responsible, and able to work independently.
- Willing to continuously learn and adapt to new technologies.
Thanks, From Khmer Online Jobs Team
| Company : | Making It Easy Co., Ltd. |
| Email : | rongdara.mie@gmail.com |
| Address : | The point Community Mall, #113C, 3F, Mao Tse Tung Blvd, Sangkat Tuol Svay Prey Ti Muoy, Khan Boeng Keng Kang, Phnom Penh, Cambodia |
