Local Operator for Open Development Cambodia
| For : | Cambodian Only |
| Categories : | Law |
| Schedule : | Full time job |
| Sex : | Male, Female |
| Language : | Khmer, English |
| Location : | Phnom Penh |
| Hiring : | 1 Position |
| Closing Date : | 09th August 2026 |
| Salary : |
Negotiable
|
| Experience : | Minimum 2 years |
| Degree : | Bachelor |
Open Development Cambodia manages an open data website is the leading open data digital platform in Cambodia, which provides up-to-date and reliable data and information publicly available in a 'one-stop shop' in both Khmer and English. Following open data principles, the data and information are available to everyone at no cost and can be used, reused, and shared under a Creative Commons License. The purpose of ODC is to promote the use of accurate data for evidence-based decision-making processes, enhance government accountability and transparency, as well as encourage citizens’ participation in public affairs. ODC was conceived by the East-West Management Institute (EWMI) and officially registered as a local NGO in August 2015.
We are now looking for qualified candidate to fulfill the position below:
- Serve as the primary local operator for receiving and responding to requests for technical support related to TFGBV.
- Provide timely, confidential, and survivor-centered technical assistance to the target groups experiencing TFGBV in collaboration with relevant organizations.
- Document the TFGBV cases reported by TFGBV survivors, shared by Project Team, or widely spread on the social media platform, including the regular update on the actions taken on the cases.
- Upon request from the Project Team, approach the survivors encountering with TFGBV online to inform them about our free and confidential services.
- Collaborate with the Project team to grant the project’s partners to access the TFGBV database from the documentation.
- Ensure that all the guidelines and procedures developed for the Helpline channels are strictly followed.
- Ensure the security and privacy of the data stored in the database.
- Continuously assess and improve data entry processes and procedures to increase efficiency and effectiveness.
- Maintain the existing data backup strategy to ensure data loss prevention.
- Manage user access rights to ensure data security and privacy.
- Create and maintain materials and resources on digital security best practices for sharing with the survivor of TFGBV to navigate the digital platforms safely.
- Strongly adhere the principles of privacy to protect the confidentiality of survivors and implement the survivor-centered approach in all processes.
- Support the project team in preparing and producing annual reports, particularly by providing data input from the TFGBV database.
- Where appropriate, represent ODC and promote the services to relevant stakeholders.
- Provide regular reports or update to the project focal person of the project on the status of the database and any issues that arise.
- Khmer - Fluent
- English - Good
- Bachelor's Degree in law, ICT, gender studies, or a related field
- Digital safety, technical support, case management, cybersecurity, gender-based violence, human rights, or related areas for 2 years as a minimum
- Demonstrated experience in managing online support channels of the helpline for survivors.
- Experience providing technical supports to survivors of TFGBV or other forms of online violence.
- Good understanding of TFGBV and its various forms, including image-based sexual abuse, cyberbullying, impersonation, sextortion, hate speech, online account compromised, among others.
- Experience in documenting and managing incident data, preferably involving gender-based violence or online safety.
- Availability to respond to technical support requests in a timely manner from TFGBV survivors.
- Strong knowledge and commitment to data protection, privacy, and information security principles.
- Experience managing database, including data entry, data quality control, user access management, and data backup procedures.
- Ability to communicate effectively and sensitively with survivors of TFGBV, using survivor-centered and trauma-informed approach.
- Fluency in Khmer and good working knowledge of English.
A copy of the Job Description for the above position can be obtained from the Website as below:
Natural Resource Management Project OfficerLocal OperatorApplication information
Interested candidates should submit a cover letter (one page) indicating expected net salary and a detailed CV (Less than four pages) with at least two referees, using the contact details below.
- Subject of the application: Natural Resource Management Project Officer and ODC TFGBV Local Operator
- Only short-listed candidates will be contacted.
- Applications will be accepted by email ONLY provided in the contact details.
- Maximum file size for attachments is only 5MB
Thanks, From Khmer Online Jobs Team
| Company : | Open Development Cambodia |
| Email : | recruitment@opendevcam.net |
| Address : | # 23B, Street 606, Sangkat Boeng Kak Ti Pir, Khan Tuol Kouk, Phnom Penh, Cambodia |
