Customer Service/Guest Service Agent for Pizza 4P’S (Cambodia) Co., Ltd.
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| For : | Cambodian Only |
| Categories : | Customer Service/Support |
| Schedule : | Full time job |
| Sex : | Male, Female |
| Language : | English |
| Location : | Phnom Penh |
| Hiring : | 1 Position |
| Closing Date : | 12th September 2025 |
| Salary : |
Negotiable
|
| Experience : | Yes |
| Degree : | Bachelor |
Job Description
4P’s, headquartered in Saigon, Vietnam. Our main restaurant, Pizza 4P’s, has 39 stores in Vietnam and manages global franchises like IPPUDO and ABOUT LIFE COFFEE BREWERS. Our core products are food and beverages, specifically pizza, with key differentiators of "House-made cheeses," "Earth-to-people," and "Omotenashi" hospitality.
Currently, we are looking for qualified candidates with the position below:
- Customer Service/Guest Service Agent (1 Position)
Job Responsibilities & Duties
- Maintaining a positive, empathetic, and professional attitude toward guests at all times
- Communication with other departments to ensure positive Guest experience
- One Touch Guest communication in resolving issues
- Responsible for all Guest communication via web, email and phone
- Find ways to improve Guest Experience, finding ways to create WOW experience on daily basis
- Ensure good guest experience, create new ways to have a great guest experiences & recover when there are issues or complaints
- Will be trained and maintain the core values of Pizza 4P’s includes: Compassion; Authenticity; Kaizen; Omotenashi
- Handle and manage booking table and pre-order
- Reply to any inquiries and complaints on social media
Job Requirements
- Working in a team
- Listening skills
- Computer knowledge
- Be patient, flexible and adaptable to work with new systems
- Problem solving
- Be able to fluently communicate in English
- Working time according to Supervisor’s arrangement; not OFF on Friday, Saturday, Sunday, and holidays
- Endure the high pressure, information & job skills will be trained
How to Apply?
Interested candidates can send their CVs and Cover Letters with the current photo of 4x6 to the email provided in the contact details.
Only short-list candidates will be contacted for an interview.
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Company Information (Opening jobs)
| Company : | Pizza 4P’S (Cambodia) Co., Ltd. |
| Contact Name : | Ms. Pich SophanyMiss. Phally Nita |
| Website : |
https://pizza4ps.com/ |
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