Operation Manager for Sala Bai Hotel School
| For : | Cambodian Only |
| Categories : | Exec. / Management, Hotel/Restaurant, Operations Management |
| Schedule : | Full time job |
| Sex : | Male, Female |
| Language : | Khmer, English, French |
| Location : | Siem Reap |
| Hiring : | 1 Position |
| Closing Date : | 30th April 2026 |
| Salary : |
Negotiable
|
| Experience : | Minimum 5 years |
| Degree : |
Launched in 2002, Sala Baï Hotel and Restaurant school is a program created by the French NGO Agir Pour le Cambodge (APLC), to fight poverty and human trafficking through social and professional training of young underprivileged Cambodians. Each year the school trains free of charge, about 150 young disadvantaged Cambodians between 17 and 23 years old. It offers 5 different training categories in the hospitality industry: Restaurant Service, Cooking, Housekeeping, Front Office and Beauty Therapy.
With 2,200 alumni trained, Sala Baï is recognized as a leading impact program in Cambodia.
- Operational Management
- Manage and oversee daily operations of the training restaurant, hotel, and spa (with priority on restaurant operations).
- Lead the development and structuring of evening restaurant offer.
- Ensure high standards of guest experience, service quality, and operational efficiency.
- Supervise and coordinate evening operations as the main responsible manager on site.
- Optimize operational processes, including purchasing, stock management, and supplier coordination.
- Report daily operational activities and financial results to the School Director.
- Commercial & Revenue Management
- Contribute to defining and implementing the commercial strategy (offers, pricing, etc.).
- Monitor and improve revenue performance and cost control.
- Ensure operations contribute to the financial sustainability of the school.
- Propose improvements to increase profitability while respecting the training mission.
- Manage, jointly with the Communication Department, relationships with individual guests, travel agencies and other partners
- Track key indicators such as guest satisfaction, revenue and cost control
- Academic & Training Contribution
- Work closely with the Training Department to integrate operational activities into student learning.
- Ensure students are implementing Sala Baï’s existing SOPs and experience real working conditions.
- Support training through practice, by sharing knowledge with students during operations.
- Experience in high standard hotel or restaurant operations for 5 years
- Alumni with strong operational experience are strongly encouraged to apply.
- Proven experience in a supervisory or management role
- Experience in training or mentoring is a strong advantage
- Fluent Khmer written and spoken
- Good written and spoken English level is essential
- Strong communication, organizational, and reporting skills.
- Ability to manage costs and improve efficiency
- Experience using POS software and/or PMS system
- Experience with budget management
- Strong interest in social impact
- Willingness to train and mentor students
- Value inclusivity and eager to defend gender equality
- Patience and adaptability
Interested candidates should send a cover letter and a copy of his/her professional resume (CV) clearly marked with the position being applied for via email provided in the contact details.
Only short-listed applicants will be advised of interview dates and times.
Thanks, From Khmer Online Jobs Team
| Company : | Sala Bai Hotel School |
| Contact Name : | Sala Baï Hotel School |
| Email : | recruitment@salabai.com |
| Address : | P.O. Box 93071, Wat Svay – Tonle Sap Road, Siem Reap Municipality, Siemreap Province, Cambodia |
