Customer Service Clerk for Sinpex Connection Logistics (Cambodia) Company Limited

(This job application was closed on 01st November 2025)
For : Cambodian Only
Categories : Logistics
Schedule : Full time job
Sex : Male, Female
Language : English, Chinese
Location : Phnom Penh
Hiring : Many
Closing Date : 01st November 2025
Salary :
Negotiable
Experience : Minimum 2 years
Degree : High School
Job Description

We are now looking for qualified candidate to fulfill the position below:

Job Responsibilities & Duties
  • Handle customer inquiries related to ocean freight shipments via phone, email, and internal systems.
  • Coordinate with carriers, shipping lines, and overseas agents to ensure timely booking and shipment execution.
  • Prepare and verify shipping documents including bills of lading, invoices, and packing lists.
  • Track and trace shipments, proactively update customers on shipment status and resolve any issues or delays.
  • Maintain accurate records in the Transportation Management System (TMS).
  • Assist in resolving discrepancies and claims related to ocean freight.
  • Support the sales and operations teams with customer-related documentation and communication.
  • Ensure compliance with international shipping regulations and company policies.
  • Provide exceptional customer service and build strong relationships with clients.
Job Requirements
  • High school diploma or above; diploma or degree in logistics, supply chain, or related field is a plus.
  • 1–2 years of experience in freight forwarding or logistics, preferably in ocean freight.
  • Strong communication skills in local language and English (both written & spoken). Mandarin/Chinese is a definite advantage.
  • Proficient in MS Office and experience with TMS or freight forwarding systems.
  • Detail-oriented with strong organizational and problem-solving skills.
  • Ability to work in a fast-paced, team-oriented environment.
How to Apply?

Candidates should submit their CV and cover letter through the email provided in the contact details.

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Company Information (Opening jobs)
Company : Sinpex Connection Logistics (Cambodia) Company Limited
Contact Name : Sinpex Connection Logistics (Cambodia)
Email : account@vesselandport.com
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