Receptionist for Stay Nature Group
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| For : | Cambodian Only |
| Categories : | Business Administration, Customer Service/Support, Service & Hospitality, Tourism |
| Schedule : | Full time job |
| Sex : | Male, Female |
| Language : | English |
| Location : | Kampot |
| Hiring : | 2 Positions |
| Closing Date : | 27th December 2025 |
| Salary : |
Negotiable
|
| Experience : | Minimum 2 years |
| Degree : | Bachelor |
Job Description
Are you passionate about hospitality and eager to join a team that values excellence and customer satisfaction? Stay Nature Hotel Group is looking for dedicated and enthusiastic individuals to join our growing family. We offer a dynamic work environment, competitive benefits, and opportunities for career advancement.
Job Responsibilities & Duties
- Welcome guests warmly upon arrival and provide smooth, quick, and professional check-in and check-out services.
- Handle guest inquiries, requests, and complaints with courtesy and efficiency.
- Manage room reservations, cancellations, and modifications following hotel procedures.
- Maintain accurate guest information and ensure proper documentation in the PMS system.
- Process payments, issue invoices, and maintain proper cashiering practices.
- Coordinate with Housekeeping, Maintenance, and other departments to meet guest needs.
- Assist with room assignments, VIP preparations, and special guest requests.
- Answer phone calls promptly and professionally, following hotel communication standards.
- Keep the reception area clean, organized, and presentable at all times.
- Provide guests with information regarding hotel services, facilities, and local attractions.
- Handle guest luggage requests, arrange transportation, and assist with concierge-style support when needed.
- Follow all Front Office SOPs, service standards, and safety procedures.
- Support Front Office team members and supervisors during peak times or special events.
Job Requirements
Languages:
- English - Good
- Bachelor's Degree in or Bachelor’s degree in Hospitality, Tourism, Business, or related field is preferred
- 1–2 years of experience in Front Office, customer service, or hospitality roles.
- Strong customer-service mindset and ability to remain calm under pressure.
- Good computer skills, including PMS knowledge (Opera, Cloudbeds, RoomKey, or similar).
- Excellent communication skills with a friendly and welcoming personality.
- Ability to multitask and manage time efficiently.
- Professional grooming and positive attitude.
- Flexibility to work shifts, including mornings, evenings, weekends, and holidays.
- Good command of English and additional languages is a plus.
- Guest-focused service approach
- Strong communication and interpersonal skills
- Problem-solving and adaptability
- Teamwork and cooperation
- Attention to detail and accuracy
- Responsible and reliable work behavior
- Positive, professional attitude
How to Apply?
Send your CV to the email provided in the contact details with the subject line: Example: “F&B Manager – [Your Name]”,“Front Office Supervisor – [Your Name]”, “Assistant Operations Manager – [Your Name]", “Receptionist – [Your Name]”, “Service Staff – Morning Shift – [Your Name]”, “Front Office Manager – [Your Name]”, “Housekeeping Attendant – Morning Shift – [Your Name]”, “Public Area Attendant – [Your Name]”, “Sous Chef – [Your Name]”
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Company Information (Opening jobs)
| Company : | Stay Nature Group |
| Email : | people@staynature.net |
| Address : | Sala Kamreuk, Sala Kamreuk Sangkat, Siem Reap Municipality, Siemreap Province, Cambodia |
| Website : |
https://www.staynature.net/ |
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