Receptionist for Stay Nature Group

For : Cambodian Only
Categories : Customer Service/Support, Service & Hospitality, Tourism
Schedule : Full time job
Sex : Male, Female
Language : English
Location : Kampot
Hiring : 1 Position
Closing Date : 17th February 2026
Salary :
Negotiable
Experience : Yes
Degree : Bachelor
Job Description

Are you passionate about hospitality and eager to join a team that values excellence and customer satisfaction? Stay Nature Hotel Group is looking for dedicated and enthusiastic individuals to join our growing family. We offer a dynamic work environment, competitive benefits, and opportunities for career advancement.

Job Responsibilities & Duties
  • Welcome guests warmly and handle check-in and check-out procedures efficiently.
  • Assist guests with inquiries, requests, and complaints in a polite and professional manner.
  • Manage room reservations, updates, cancellations, and modifications in the PMS system.
  • Coordinate with Housekeeping and Maintenance to ensure room availability and readiness.
  • Process guest payments, billing, and cashiering accurately.
  • Handle incoming phone calls and respond to emails professionally.
  • Maintain accurate guest records and daily Front Office reports.
  • Prepare handover notes and communicate important information to the next shift.
  • Keep the reception area clean, organized, and presentable at all times.
  • Support VIP arrivals, walk-in guests, and group check-ins during the shift.
  • Follow hotel policies, SOPs, security, and safety procedures.
  • Assist supervisors and team members during busy periods or special situations.
Job Requirements
Languages:
  • English - Good
Qualifications:
  • High School Diploma in or Bachelor’s degree in Hospitality, Tourism, or related field is preferred
Skills & Knowledge:General & Technical Skills
  • Minimum 1–2 years of experience in Front Office, customer service, or hospitality.
  • Proficiency in hotel PMS systems and Microsoft Office.
  • Good command of English; additional languages are an advantage.
Soft Skills
  • Strong communication and interpersonal skills.
  • Excellent guest-service and problem-solving abilities.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Professional appearance and positive attitude.
  • Willingness to work afternoon shifts, weekends, and public holidays.
  • Guest-focused service mindset
  • Strong communication skills
  • Accuracy and attention to detail
  • Time management and multitasking
  • Teamwork and cooperation
  • Reliability and professionalism
  • Adaptability and positive attitude
How to Apply?

Send your CV to email provided in he contact with the subject line: “Reception Supervisor – Afternoon Shift – [Your Name]” and “Receptionist – Afternoon Shift – [Your Name]”

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Company Information (Opening jobs)
Company : Stay Nature Group
Email : people@staynature.net
Address : Sala Kamreuk, Sala Kamreuk Sangkat, Siem Reap Municipality, Siemreap Province, Cambodia
Website : https://www.staynature.net/
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