Customer Service Officer for Think!Think Learning Lab

For : Cambodian Only
Categories : Customer Service/Support, Educate/Train/Teaching
Schedule : Full time job
Sex : Male, Female
Language : Khmer, English
Location : Phnom Penh
Hiring : 2 Positions
Closing Date : 19th September 2026
Salary :
Negotiable
Experience : Yes
Degree :
Job Description

We offer a new concept of service, “Edutainment” (Education entertainment) to our students and parents in our learning lab.

Your smile will bring a joyful learning experience to our guests.

Let’s enjoy working together in our friendly environment!

Job Responsibilities & Duties
  • Respond to inquiries from parents and students via phone, social media (FB, Telegram), and in person.
  • Provide detailed information about the school’s programs, classes fees, and schedules.
  • Handle registration and enrollment processes.
  • Address and resolve any issues or complaints promptly and professionally.
  • Maintain accurate records of student information and communications.
  • Assist in administrative tasks as needed.
  • Front Desk Management: Greet students and Parents/Customer, ensure a clean and organised reception area.
  • Customer Assistance: Answer questions, provide information, class tour
  • Communication: Handle phone calls and inquiries about school schedules and programs.
  • Support Tasks: Assist with filing, check student attendance & journey books and prepare school documents. Provide support & monitor to weekend staff (PT) and assist with any special projects or tasks as assigned.
Job Requirements
Languages:
  • English - Fluent
  • Khmer - Fluent
Skills & Knowledge:General & Technical Skills
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Basic knowledge of office equipment (phone systems, printers, etc.).
  • Fluent in English and Khmer; additional languages are an advantage.
Soft Skills
  • Good verbal and written communication skills.
  • Strong interpersonal skills with a friendly and approachable demeanour.
  • Ability to multitask and handle a busy work environment.
How to Apply?

Interested qualified candidates are invited to send their CV and Cover letter via email provided in the contact details. Only shortlisted candidates will be contacted for an interview.

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Company Information (Opening jobs)
Company : Think!Think Learning Lab
Contact Name : WonderLab (Cambodia) Co., Ltd
Email : hr@thinkthinklearninglab.edu.kh
Address : The commune building, St. 347, Sangkat Boeng Kak Ti Muoy, Khan Tuol Kouk, Phnom Penh, Cambodia
Website : https://thinkthinklearninglab.edu.kh/
https://www.youtube.com/watch?v=gk7ma4sCA4w
https://web.facebook.com/thinkthinkcambodia
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