Shop & Café Consultant for TotalEnergies Marketing (Cambodia) Co., Ltd.

For : Cambodian Only
Categories : Business Administration
Schedule : Full time job
Sex : Male, Female
Language : English
Location : Phnom Penh
Hiring : 1 Position
Closing Date : 02nd April 2026
Salary :
Negotiable
Experience : Yes
Degree : Bachelor
Job Description

TotalEnergies Marketing (Cambodia) Co., Ltd. is an affiliate of TotalEnergies, a broad energy company that produces and markets energies on a global scale: oil and biofuels, natural gas and green gases, renewables and electricity. Our 105,000 employees are committed to energy that is ever more affordable, clean, reliable and accessible to as many people as possible. Active in more than 130 countries, TotalEnergies puts sustainable development in all its dimensions at the heart of its projects and operations to contribute to the well-being of people.

TotalEnergies Marketing (Cambodia) Co., Ltd. has been officially operating in Cambodia since 1993. Throughout the country, TotalEnergies Marketing (Cambodia) Co., Ltd. has been involved in marketing various energy and lubricants products and services to its customers in both the private and public sectors. We offer a wide range of products through more than 100 service stations with over 52 Bonjour Shops, Industrial fuels, Aviation fuels and lubricants. Through the TotalEnergies Card, customers are offered a convenient way to make and manage fuel purchases. Other services offered include used oil analysis, tank installations and bulk deliveries to many of our Commercial customers.

In view of supporting its growth in Cambodia, TotalEnergies Marketing (Cambodia) Co., Ltd. is looking for a talented and motivated candidate for the position as follow:

Job Responsibilities & Duties
  • Operations & Customer Experience
  • Develop, update, and implement Operations SOPs and ensure compliance at site level
  • Ensure high standards of customer service, food hygiene, 5S, TOP 10 services, and HACCP compliance. Perform spot checks in shop, café bonjour & bakery, and other areas, to identify areas for improvement and ensure that all findings are corrected on time, with supports from TMs.
  • Prepare category arrangement for shops under your supervision.
  • Work closely with dealers/ franchisees for (pre-during-post) store set-up, provide trainings for shop cashiers & coffee baristas, and propose new categories/ SKUs to be listed in shop.
  • Monitor shop layout, stock levels, staff performance, and propose continuous improvements
  • Sales & Business Development
  • Drive sales growth & improve customer journey through development plans, localization of SFS guidelines, and project execution at each site.
  • Collaborate with Merchandising to introduce new suppliers, products, and customer experiences (i.e. self-service foods, smart cooking, flavor drink, food, etc.), plus continuously monitor sales trends to determine fast-moving products, in accordance with the evolution of the market.
  • Support Marketing, Customer Experience & Digital Executive to initiate and develop memorable experiences, communications, marketing activities or promotion calendar, and perform the market survey, competitor analysis and propose action plans to SFS Manager.
  • Identify leasing opportunities for events and exhibitions within the designated venue or location to increase additional revenue for SFS.
  • Support SFS Activities (bonjour shop, café bonjour & bakery, activations, in-company events, trade show, exhibition, etc.)
  • Analysis & Reporting
  • Collect and analyze sales data to generate insights and create/update action plans.
  • Prepare monthly highlights & shop results.
  • Coordinate with Finance, Accounting, CS, and TMs on invoicing, payments, and partner follow-ups, if required.
  • Assist with ad-hoc SFS activities and other tasks assigned by the SFS Manager
Job Requirements
Languages:
  • English - Fluent
Qualifications:
  • Bachelor's Degree in relevant business field
Skills & Knowledge:General & Technical Skills
  • Experience in relevant business field
  • Familiar with Microsoft office’s software
  • Fluent ability to communicate and write in English
Soft Skills
  • Fast learner and adaptable in a fast-changing environment
  • Willingness to travel for the job
  • Good communication, relationship management and negotiation skill
How to Apply?

Applications should be submitted via email or to our Head Office, by using information provided in the contact details.

Please note that only shortlisted candidates will be contacted for interview.


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Company Information (Opening jobs)
Company : TotalEnergies Marketing (Cambodia) Co., Ltd.
Email : sm-kh.hr@totalenergies.com
Address : ANINA Building 6th Floor, No 240, St. 271, B.P600, 12351, Sangkat Boeng Tumpun, Khan Mean Chey, Phnom Penh, Cambodia
Website : http://kh.totalenergies.com
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