Sponsorship Secretary for WATHNAKPHEAP
| For : | Cambodian Only |
| Categories : | Community Development, Computer - General, Educate/Train/Teaching |
| Schedule : | Full time job |
| Sex : | Male, Female |
| Language : | English |
| Location : | Stung Treng |
| Hiring : | 3 Positions |
| Closing Date : | 10th July 2026 |
| Salary : |
$350 - $400
|
| Experience : | Minimum 2 years |
| Degree : | Bachelor |
Wathnakpheap (WP) is a local Cambodian NGO which was localised from International NGO, SKIP (Pestalozzi Children Village’s Foundation) and was registered with the Government since 1997. Wathnakpheap has more 20 years extensive experience working with a variety of partners, including local NGOs, international NGOs, and private companies, and for a wide range of donors, including government agencies, multilateral organisations and corporate foundations. WP has been implementing projects for 6 programs areas such as 1) Community Led Child Nutrition; 2) Education for better life; 3) Good Governance and Civic Engagement; 4) Resilient Livelihood; 5) Women Entrepreneurship and 6) Sustainable institution.
WP has been granted a sponsorship project in Stung Treng Province, implemented from 1 July 2026 to 30 June 2027, Funding from Plan International Cambodia.
Currently, we are seeking 10 qualified candidates to fill a position as the following below:
- DIMENSIONS OF THE POSITION:
- This role implements and facilitates operational activities and relevant policies and processes relating to sponsorship within the team to deliver on time and to a high standard to support child sponsorship commitments.
- Ensure 3,000 to 3,500 sponsorship communication items are well-managed
- Administers approximately 750 sponsors and sponsored children as part of the allocated sponsorship caseload, and works closely with Sponsorship Officers (SOs) in the field
- Ensures compliance with Child Sponsorship policies and processes
- The position has no budget or staff management responsibilities
- SS will provide regular backup support to assigned partner staff for sponsorship data encoding, data management, and translation.
- RESPONSIBILITIES AND ACCOUNTABILITIES:
- Translate all SC and sponsor letters with good quality and timeliness and screen for inappropriate content and photos before distribution / sending out.
- Encode and upload all SC profile data and photos into Child Data system accurately to meet processing targets.
- Record, follow up and validate the list of the absent SCs to identify whether they are temporarily or permanently absent, and follow up and process SC cancellations submitted with required criteria.
- Assist the training of SOs and Community Volunteers (CVs) on sponsorship communication based on new sponsorship manual and provide feedback on the quality of sponsorship communications received from SCs.
- Respond to PIC in a timely manner and assist with sponsor visits as required as well as use and process all SC and sponsor communication correctly with internal system.
- Emergency response Update and keep files and information related to affected SCs in a safe place and periodically update to Head Office of WP and the PIC.
- Ensure that all required sponsorship standard to keep children safe in sponsorship are properly applied and checked.
- Plan, implement, monitor and evaluate work with the aim of achieving gender equality and ensuring the implementation of Plan International’s commitments as outlined in the Policy on Gender Equality.
- Adhere to the child and young people safeguarding policy and report any child incidents in line with local reporting mechanisms.
- Perform other duties as reasonably requested by the WP and PIC. Provide regular support to partner staff on the use of the Child Data system, data entry standards, translation quality, and sponsorship communication protocols.
- Assist SPTL in monitoring the quality and timeliness of data management and translation tasks performed by partner staff. Joint reviews and reflection and documentation the challenges, lessons learned, and recommendations for improving the partner-managed sponsorship model.
- DEALING WITH PROBLEMS:
- Duties are mainly defined by systems, policies and procedures with limited independent decision-making
- The role is responsible for using discretion to apply sponsorship communication policy and guidelines to all communications between SC and sponsor.
- The role is responsible for working with the SOs to monitor and meet the strict sponsorship targets (both in terms of time and quality) in the face of regular SC dropouts.
- Address challenges related to partner staff capacity in managing sponsorship data and translation tasks. Provide timely support and escalate issues to the SPTL as needed.
- English - Good
- Bachelor's Degree in English and Computer Science Tertiary English language qualification is required
- Working with a sponsorship NGO, or in a secretary, administration or English language translation position for 2 years as a minimum
- Knowledge of community development issues desirable
- Communication skills (ability to communicate clearly both verbally and written in English)
- Experience with MS office products and with databases and data entry
- Ability to effectively work as a team
- Attention to detail and accuracy
- Organized and able to prioritize tasks and within tight deadlines
- Organized and able to prioritize tasks and within tight deadlines
- Committed to achieving significant and lasting positive impact on the lives of children and young people, and to securing equality for girls.
- Demonstrates flexibility, initiative and perseverance to contribute to WP and PIC’s purpose and strategic goals
- Demonstrates honesty and integrity, takes responsibility for results and learns from mistakes
- Works as an effective team member by offering information, experience and support, and valuing the contribution of others
- Treats every person with dignity and respect and supports and empowers all people to reach their full potential
Interested and qualified candidates should send a detailed CV with a Cover Letter (Please merge your CV and Cover Letter into 1 file only) to WP address, or by email to Ms. Pheng Sophanna, Admin/HR Officer by using information provided in the contact details.
(Please do not attach certificates). Only short-listed candidates will be invited for interview.
We encourage women and persons with disabilities to apply. Our organization promotes equal opportunity and strictly upholds a zero-tolerance policy for child abuse.
This Job will require the applicant to applicant to pass a criminal and child protection background check.
Thanks, From Khmer Online Jobs Team
| Organization : | WATHNAKPHEAP |
| Contact Name : | Ms. Pheng Sophanna (Admin/HR Officer) |
| Email : | pheng.sophanna@wathnakpheap.org |
| Address : | #BB12, St. 101, Sangkat Boeng Trabaek, Khan Chamkar Mon, Phnom Penh, Cambodia |
| Website : |
http://www.wathnakpheap.org/ |
Wathnakpheap (WP) is a local Cambodian NGO which was localised from International NGO, SKIP (Pestalozzi Children Village’s Foundation) and was registered with the Government since 1997. Wathnakpheap has more 15 years extensive experience working with a variety of partners, including local NGOs, international NGOs, and private companies, and for a wide range of donors, including government agencies, multilateral organisations and corporate foundations. Wathnakpheap has implemented projects in the areas of child labour, climate change adaptation, early childhood care and development, education, good governance, health, livelihoods, nutrition and WASH.
