Parent Relations Officer for Canadian International School Operation Limited

For : Cambodian Only
Categories : Customer Service/Support, Educate/Train/Teaching, Translation / Interpretation
Schedule : Full time job
Sex : Male, Female
Language : Khmer, English
Location : Phnom Penh
Hiring : 1 Position
Closing Date : 02nd July 2026
Salary :
Negotiable
Experience : Minimum 2 years
Degree :
Job Description

CIS seeks experienced candidates for the position below:

Job Responsibilities & Duties
  • Services at the Main Reception, Community Centre
  • Promptly answer phone calls in a pleasant, informed manner
  • Greet and assist students, families and other guests arriving in person
  • Inform staff of visitor arrivals by phone, email or chat message
  • Label incoming mail and shipments, and inform the owners that the items have arrived
  • Contact parents and other relevant parties when needed
  • Work closely with teachers and the principals to update student attendance records
  • Receive parent queries and see them through to resolution by liaising with relevant teams and departments
  • Events and support for new families
  • Provide interpretation assistance during parent orientations and in the Main Reception area if needed
  • Work with the Community Partnerships Team to organize and facilitate orientation sessions for new families, and to co-host parent events such as social evenings and hands-on experience days
  • Join meetings of the Community Partnerships Team and contribute to collaborative processes aimed at improving support and services for families
Job Requirements
Languages:
  • Khmer - Fluent
  • English - Fluent
  • Korean is preferred
Work History:
  • At least experience in office administration, events management or customer service (e.g. front desk management) role, ideally in an international school environment for 2 years
Skills & Knowledge:General & Technical Skills
  • Possession of a valid First Aid and CPR (Level C) certification is required
  • Experience engaging directly with parents and families
  • Experience providing Khmer-English interpretation support a strong asset
  • Good ICT skills; working knowledge of Google Workspace, namely Google Sheets and Forms
  • Proficient in written and spoken English and Khmer; Korean or Mandarin language skills an advantage
  • Good systems thinker, able to unpack complex dynamics, and excellent critical thinking skills
  • Interested in learning about and applying knowledge of educational concepts, such as inquiry-based learning, and parent-school partnership models
Soft Skills
  • Able to be polite and clear when communicating in difficult situations
  • Strong interpersonal skills, and able to build and maintain relationships with multiple stakeholders and to communicate across teams
  • Brings flexibility, a positive mindset, attention to detail, and a solutions-focussed attitude
  • Creative and keen to contribute new and relevant ideas to support parent-school partnerships
  • Comfortable engaging with and discussing concepts of diversity, equity, inclusion and belonging
  • Demonstrates cultural competence and enjoys learning about new cultures
  • Comfortable meeting and greeting new people, as well as addressing small and large groups
  • Willingness to work some evenings and certain weekends to support parent events as needed
How to Apply?

Interested candidates are invited to send their CV, covering letter and contact information for three references to the email provided in the contact details. The successful candidate will be required to provide a recent criminal record check and evidence of qualifications. CIS reserves the right to appoint before the closing date if a suitable candidate is identified.

Child Safeguarding

CIS is committed to safeguarding and promoting the welfare of children. The successful candidate will be required to fulfill their role in promoting and safeguarding the welfare of all students in the school by:

  • Undertaking regular professional development on child protection and safeguarding
  • Signing a Staff Code of Conduct
  • Reporting to the Designated Safeguarding Lead any concerns they have for the welfare of a student

All offers of employment are subject to reference checks, social media checks and a criminal record check.

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Company Information (Opening jobs)
Company : Canadian International School Operation Limited
Contact Name : HR Department
Email : careers@cisp.edu.kh
Address : Canadian International School, Elite Town Street, Koh Pich, Sangkat Tonle Basak, Khan Chamkar Mon, Phnom Penh, Cambodia
Website : https://www.cisp.edu.kh/
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