Barista and QA Manager for CHAM & LY Corporation
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| For : | Cambodian Only |
| Categories : | Hotel/Restaurant |
| Schedule : | Full time job |
| Sex : | Male, Female |
| Location : | Phnom Penh |
| Hiring : | 1 Position |
| Closing Date : | 01st January 2026 |
| Salary : |
Negotiable
|
| Experience : | Yes |
| Degree : |
Job Description
Cham & Ly Corporation is the only one company that has exclusive rights with opening the restaurants, BreadTalk Brand from Singapore, in Cambodia. BreadTalk Cambodia brings a new bread experience to the country. It makes premium bakery products at reasonable prices within reach by people in the country.
We are seeking to attract and develop exceptionally talented and motivated individuals who share our passion for excellence to join our team of professionals for the following positions:
Job Responsibilities & Duties
- Training and Development
- Conduct comprehensive training programs for new and existing baristas, covering coffee knowledge, brewing techniques, and customer service.
- Develop and maintain training materials, including manuals, checklists, and videos.
- Assess baristas' skills periodically and provide additional training as needed to maintain high standards.
- Coordinate with store managers to schedule ongoing training sessions and workshops.
- Quality Assurance and Control
- Establish quality benchmarks for coffee preparation, presentation, and consistency in all locations.
- Conduct regular site visits to observe baristas, provide feedback, and ensure adherence to quality standards.
- Implement and monitor quality control procedures, including periodic taste tests and equipment maintenance checks.
- Track quality issues and initiate corrective actions to address deficiencies.
- Product Knowledge and Innovation
- Stay updated on industry trends, new brewing techniques, and innovations in coffee culture.
- Support the introduction of new beverages by creating training materials and guidelines for consistent execution.
- Encourage a culture of continuous improvement and creativity among baristas to elevate the customer experience.
- Compliance and Standards
- Ensure all baristas follow health, safety, and food handling regulations.
- Develop and implement standard operating procedures (SOPs) for barista tasks and quality control checks.
- Collaborate with the quality assurance and operations team to refine processes and establish best practices.
- Reporting and Performance Metrics
- Maintain records of training, quality audits, and barista performance.
- Analyze customer feedback related to product quality and service to identify improvement opportunities.
- Prepare reports and summaries on training outcomes, quality metrics, and team performance.
Job Requirements
Work History:
- Experience as a barista, preferably with experience in a training or quality control role for 2 years as a minimum
- Education: Certification in Coffee or Barista Training is a plus.
- Proficient in various coffee brewing methods and equipment.
- Excellent communication and interpersonal skills.
- Strong attention to detail and a commitment to quality.
- Ability to analyze and solve problems effectively.
How to Apply?
Candidates are requested to send their resume to email or address provided in the contact details.
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Company Information (Opening jobs)
| Company : | CHAM & LY Corporation |
| Email : | hr@cham-ly.com recruitment@cham-ly.com |
| Address : | #36, St 228, Sangkat Chakto Mukh, Khan Doun Penh, Phnom Penh, Cambodia |
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