IT Officer for EXO Travel Cambodia

For : Cambodian Only
Categories : Computer - General
Schedule : Full time job
Sex : Male, Female
Language : English, Thai
Location : Phnom Penh
Hiring : 1 Position
Closing Date : 29th July 2026
Salary :
Negotiable
Experience : Minimum 2 years
Degree : Bachelor
Job Description

EXO TRAVEL is the leading destination management company (DMC) in Asia, operating in Cambodia, Vietnam, Thailand, Laos, Myanmar, Indonesia, Japan, Malaysia, Saudi Arabia, South Korea, Singapore, Morocco and Egypt. We provide travel services for tour operators, travel agents, event organizers and individuals from around the world.

Job Responsibilities & Duties
  • Network
  • Manage Network system for good performance and stability for any machines in the organization.
  • Perform regular network monitoring, verify the integrity and availability including firewall, routers, switches, other network devices.
  • Install, update, and patch network devices with industry best practice standard.
  • Server/Desktop
  • Install new / rebuild existing servers, desktop and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
  • Manage and maintain all servers including but not limited to Domain Controllers, File Servers, Print Servers, check and resolve problem on system with event log or other.
  • Administer and support server operating systems and related infrastructure services, such as Active Directory, File/Print, DNS, Terminal Services, Antivirus, etc.
  • Manage and provide hardware, software and virtual server for any purposes, such as test environment to ensure availability of system management product and its functionality.
  • Upgrade and configure system software that supports the IT infrastructure per project or operational needs.
  • Perform regular system monitoring, verify the integrity and availability of all hardware, server resources, systems and key processes, review system and application logs, and verify completion of scheduled jobs such as backups, and related administration tasks.
  • Maintain and support system management products for technical defect, security patches, security hardening.
  • User
  • Manage user account and permission for access email, domain, shared folder and internal website.
  • Research for IT and technology-related issues.
  • Perform daily backup operations and DRP Activity, ensure all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.
  • Work closely with user, provide support per request from various user. Investigate and troubleshoot issues.
  • Additional responsibilities
  • Advice and conduct knowledge and practice transfer to related IT system administrator and system operation group.
  • Ongoing support for future enhancement and customization request for specific purpose .
  • Be sometimes required to work evenings and/or weekends, sometimes with little advanced notice.
  • Work Relation
  • Work with internal & external EXO's business network.
  • Maintain good working relations with suppliers.
Job Requirements
Languages:
  • English - Good
Qualifications:
  • Bachelor's Degree in IT, Computer Science, or related field.
Work History:
  • IT support function for 2 years as a minimum
Skills & Knowledge:General & Technical Skills
  • Good command of spoken and written English
  • Hands‑on experience with Windows OS, PC hardware, and basic IP networking.
  • Exposure to routers, switches, and firewalls (Fortinet/FortiOS experience is a plus)
  • Excellent logically troubleshooting skill.
  • Good computer literacy (MS Word, Excel, PowerPoint, Outlook)
  • Good command of both written and spoken
Soft Skills
  • Highly Responsible, reliable and self-Managed.
  • A team player with a positive and dynamic personality.
  • Work Independently, under pressure, with time constraints and with minimum supervision.
  • Fast learner and self-taught.
  • Excellent interpersonal and presentation skills.
How to Apply?

Note: This job description is not intended to be all inclusive. Incumbents may perform other duties as negotiated to meet the ongoing needs of the organization.

Interested applicants, please send a CV and detailed cover letter with the expected salary by email to email address provided in the contact details.

Only shortlisted applicants will be notified for an interview.

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Company Information (Opening jobs)
Company : EXO Travel Cambodia
Contact Name : Ms. Mout Sokha - HR & Contracting Manager
Email : sokha@exotravel.com
Address : GIA Tower, 1st Floor, Sopheak Mongkul Rd, Diamond Island, Phum 14, Sangkat Tonle Basak, Khan Chamkar Mon, Phnom Penh, Cambodia
Website : http://www.exotravel.com
Other Opening Jobs from EXO Travel Cambodia
HR & Contracting Officer
1 position
Negotiable
29th July 2026
Phnom Penh
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