Clinical Quality Assurance for Marie Stopes International Cambodia
| For : | Cambodian Only |
| Categories : | Health/Medical |
| Schedule : | Full time job |
| Sex : | Male, Female |
| Language : | Khmer, English |
| Location : | Phnom Penh |
| Hiring : | 1 Position |
| Closing Date : | 13th March 2026 |
| Salary : |
Negotiable
|
| Experience : | Minimum 4 years |
| Degree : |
MSI Reproductive Choices is a global social business providing sexual and reproductive health services, with particular focus on ensuring access to contraception and safe abortion services to women and girls. Our tea of professionals are passionate about the work they do in communities across 37 countries. The services they provide give a woman the power to choose when she has children so that she’s free pursue her plans and dreams for herself and her family. Marie Stopes International Cambodia (Marie Stopes) was established in 1998 and operates 8 reproductive health clinics and a network of Marie Stopes Ladies and a SRH helpline/contact centre. In 2025, Marie Stopes provided services to over 70,000women and men in Cambodia. The primary responsibility of this role is to further Marie Stopes’ Vision: A world in which every birth is wanted and its Mission of ensuring the individual’s right to: Children by choice, not chance.
It is a role requirement that the job holder must fully comply with, promote and live MSI Reproductive Choices’ Core Values:
- Mission Driven
- Client Centered
- Accountable
- Courageous
- Resilient
- Inclusive
- QA planning and support
- Adhere to all MSI Global Quality Assurance and Clinical standards.
- Develop individual clinical quality assurance plans and reports to continue to improve the offered services and share the learning points among practitioners.
- Routine review and follow up CQIA and CSS action tracker plan with evident based
- Support to review and updating of clinical quality improvement tools and guidelines as necessary to ensure they meet MSI global standards.
- Conducting QA and coaching
- Conduct initial quality assessments and regular QA visits in line with the QA plan that include a competency assessment against the MSI framework, an internal audit using MSI guidelines, Continuous Supportive Supervision (CSS) and conducting an SBI feedback session to identify strengths and ways to improve it.
- Provide support with the annual external QTA assessment visits to all selected facilities and assist in coordinating the implementation of the recommendations provided by the MSI Medical Development Team and MSI Cambodia Medical Advisory Team.
- Conduct Competency Assessment (CA) regularly according to the approved action plan, ensuring the accuracy, completeness, and quality of all related services
- Conduct follow up QA visits confirm improvements have been implemented and provide feedback/clarification using SBI approach to improve efficiency.
- Collate results of post clinical quality assessment visits and submit a report to summarise the positive changes as well as suggestions on how to accelerate the improvements.
- Incident Management
- Responsible for the overall clinical incident /products related incident management policy, including awareness across the organisation
- Training
- Submit an annual training needs assessment plan derived from the CSS and internal audit process to the training coordinator to inform their development of a training plan.
- Assist in facilitating training sessions as required from set training plans or additional needs as required.
- Self-lead in learning QA tools or clinical guidelines from relevant sources and be a resourceful person to distribute those information with providers.
- Other task – MS Ladies Supporting
- Establish effective working relationship with MS Ladies in designated target areas.
- Collect reports from MS Ladies/MS Ladies Supervisors and submit to Database in timely manner.
- Ensure policies, clinical guidelines/protocols and clinical standards lead to the provision of high quality SRH services by MSI Cambodia service delivery channels.
- Set the highest example of fostering a non-judgemental environment where all services are available without discrimination for all clients who need them.
- Contribute to MSIC’s annual planning, program design and strategic planning exercises.
- Attend other internal and external meetings as required.
- Khmer - Fluent
- English - Good
- Medical Doctor/ Medical Practitioner/ Senior midwife with at least experience in sexual and reproductive health, especially family planning and safe abortion services for 4 years
- Clinical experience in sexual and reproductive health service provision, training, and quality assurance for 4 years as a minimum
- Registered with the Medical Council or Cambodia Midwifery Council (CMC)
- Fluent in Khmer both oral and written
- English oral and written
- Strong experience in the development of quality assurance feedback mechanisms and development of no-blame culture in the health system.
- Demonstrate strong competency in interpreting, analysing, and using data for clinical quality
- provincial and local level.
- Evidence of ability to collate and feedback quality assurance data for decision making and evidence-based policy.
- Extensive experience in development and implementation of clinical quality assurance tools and instruments.
- Experience working with communities to raise awareness on health, safety, and quality standards.
- Ability to communicate fluently in English and Khmer with excellent report writing skills
- Ability to develop and implement effective work-plans
- Ability to manage and prioritise a demanding workload
- Computer literacy Word, Excell, power point
- Ability to multi-task
- Strong supporter of sexual reproductive health rights for all men/women, including abortion services.
- Results focused - goes above and beyond
- Self-motivational/Self Starter
- Liability and acceptance to feedback
- Team Player
This role is a great opportunity to contribute your skills and commitment to a rewarding project in an emerging health sector of significance.
We are committed to Child and Adult Safeguarding and Protection from Sexual Exploitation and Abuse so successful candidate will be required to sign on and commit to MSI Child Safeguarding policy and MSI Code of Conduct. Please note, appointment to this position is subject to the outcome of background checks. We are an equal opportunity employer-women and persons with disabilities are strongly encouraged to apply.
Interested and qualified candidates should send applications (CV and a cover letter) along with salary expectation to email or alternately via post to: Marie Stopes International Cambodia (MSIC) Head Office provided in the contact details.
Only short-listed candidates will be contacted.
Thanks, From Khmer Online Jobs Team
| Organization : | Marie Stopes International Cambodia |
| Email : | hrd@mariestopes.org.kh |
| Address : | Phnom Penh Centre, Building F, 1st Floor, Sangkat Tonle Basak, Khan Chamkar Mon, Phnom Penh, Cambodia |
| Website : |
http://www.mariestopes.org.kh http://www.mariestopes.org.kh/Career |
Marie Stopes International is a global organisation providing personalised contraception and safe abortion services to women and girls. Our local teams of professionals are passionate about the work they do in communities across 37 countries. The services they provide give a woman the power to choose when she has children so that she’s free pursue her plans and dreams for herself and her family. Marie Stopes International Cambodia (Marie Stopes) was established in 1998 and operates seven reproductive health clinics, social marketing program, clinical outreach services, and provides technical support to numerous public and private partners.
