Sales & Bookings Assistant for Sam Veasna Conservation Stays Co., Ltd
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| For : | Cambodian Only |
| Categories : | Assistant, Sales / Marketing |
| Schedule : | Full time job |
| Sex : | Male, Female |
| Language : | Khmer, English |
| Location : | Mondulkiri |
| Hiring : | 1 Position |
| Closing Date : | 03rd September 2025 |
| Salary : |
Negotiable
|
| Experience : | Yes |
| Degree : | Bachelor |
Job Description
We are looking for qualified candidate to fill for the position below.
- Sales & Bookings Assistant
Job Responsibilities & Duties
- Sales
- Greet walk-in visitors and respond to enquiries about tours and experiences, maintaining a high standard of customer service, whilst representing the values of SVC Stays and Jahoo.
- Provide clear, engaging information on ethical wildlife viewing and responsible tourism in Cambodia.
- Assisting with events and promotional activities, and developing local partnerships.
- Develop, promote and sell merchandise, explaining how sales support local conservation and community development.
- Bookings
- Manage tour bookings via in-person, phone, and online channels promptly.
- Coordinate with tour guides and operations staff to manage tour availability and logistics.
- Update booking systems and calendars.
- Process payments, issue receipts, and maintain accurate booking records.
- Work with partner travel agents and tour operators, facilitating bookings and payments. Administration
- Maintain the cleanliness and presentation of the booking office and merchandise displays.
- Inventory management of merchandise and equipment.
- Assist in gathering guest feedback and supporting data collection for impact reporting.
- Provide timely feedback to management on ecotourism and hospitality progress in the booking office.
- Contribute to the website and social media blogs, newsletters, and posts.
Job Requirements
- Experience
- Direct Customer Interaction: Proven experience in a customer-facing role, such as retail, hospitality, or a call centre, where they regularly engaged with diverse customers, answered inquiries, and resolved issues.
- Sales Acumen: Experience with direct sales, including understanding customer needs, presenting product information effectively, handling objections, and closing sales. This could involve selling tours, merchandise, or other services.
- Communication Skills: Demonstrated ability to communicate clearly, enthusiastically and empathetically, both verbally and in writing.
- Ecotourism or Conservation Awareness: An understanding of sustainable tourism practices, wildlife conservation, and community-based initiatives. This shows alignment with SVC Stays' mission and an ability to genuinely promote their values.
- Record Keeping: Demonstrated ability to maintain organised records, manage calendars, and update databases accurately.
- Inventory Management: Experience with tracking stock levels, ordering, and merchandising, particularly for the sales of physical goods.
- Qualification:
- Local Knowledge: Experience or demonstrable interest in Cambodian culture, history, and natural attractions, particularly around Sen Monorom and Mondulkiri. This helps in providing engaging and authentic information to visitors.
How to Apply?
Interested candidates are invited to submit their resume and a cover letter outlining their relevant experience and why they are a good fit for this role to email provided in the contact details.
Help Khmer Online Jobs
When you apply for this job, if possible please mention that "You see this job announcement in www.khmeronlinejobs.com".Thanks, From Khmer Online Jobs Team
Company Information (Opening jobs)
| Company : | Sam Veasna Conservation Stays Co., Ltd |
| Contact Name : | Veasna Conservation Stays Co., Ltd |
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