Tour Guide for Smiling Gecko Cambodia

For : Cambodian Only
Categories : Service & Hospitality, Tourism
Schedule : Full time job
Sex : Male, Female
Language : Khmer, English
Location : Kampong Chhnang
Hiring : 1 Position
Closing Date : 03rd April 2026
Salary :
Negotiable
Experience : Minimum 2 years
Degree : High School
Job Description

Smiling Gecko Cambodia (SGC) was officially registered in 2014 as a local non-profit NGO in Cambodia. It provides direct aid in the form of finance and other support to the needy in Cambodia, sponsoring projects that are sustainable both from an ecological and economic standpoint.

We are looking for qualified candidates to fulfill the positions below:

Job Responsibilities & Duties
  • Tour Guide:
  • Informing all SGC departments about project tours taking place.
  • Booking and arranging all necessary transportation for the tours.
  • Guide and implementation of all tours that are offered within Farmhouse Smiling Gecko.
  • Preparing all necessary items which are needed for a tour.
  • Provide the best service towards the guest with professional manner.
  • Time management according to program and tour itinerary.
  • Accompany guests for pickup and drop-off if required.
  • The tour guide can even take over the early and late shift at the Front Desk.
  • If there are no tours, the Tour Guide actively supports the Front Desk team with all tasks at the Front Desk.
  • Front Desk:
  • In charge of all preparation for the check-in and check-out of the guests
  • Responsible for the invoicing, using the existing templates and lists, Settlement of the daily income
  • Responsible for the daily check of the times in the time recording system for staff (Pro Timer)
  • In charge of planning the transportation for the guest
  • Responsible for the Outlook E-Mail Inbox (info@farmhouse-smilinggecko.com)
  • Responsible for the cleanliness at the Front Desk, around the Front Desk and in the Front Desk office
  • Nice welcome and care personal farewell of the guest included check-in and check out
  • Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
  • Delegates daily tasks to Front Desk staff
  • Responsible for the quality of service at Front Desk
  • In charge of the daily processes at the Front Desk
  • Handle all reservation requests (rooms, meetings, and restaurant)
  • Handle all requests from guests
  • Take care of all associated correspondence in English and Khmer
  • Controls cash transactions at the front desk
  • Ensure Front Office logbook and tour program are always updated and organized
  • In charge of proper invoicing for 3rd parties (DMC, TA, Organizations, Companies…)
  • Perform other tasks and duties as assigned by Manager
Job Requirements
Languages:
  • Khmer - Good
  • English - Good
Qualifications:
  • High School Diploma in /Diploma in Hospitality and Tourism or training course in related tour guide field
Work History:
  • At least in guiding or leading group of guests for 2 years
Skills & Knowledge:General & Technical Skills
  • Having good verbal communication skills both in Khmer and English is a must
  • Communicative ability of different languages is favorable
  • Having good presentation skills.
  • Having excellent knowledge about points of interest of specific cities.
  • Computer skills: Fluency in Microsoft Office (Word& Excel), Internet, E-mail.
  • Valid driving license and ability to drive a car is required.
Soft Skills
  • Being flexible and proactive.
  • Being enthusiastic and friendly.
  • Being able to interact with people from different backgrounds.
  • Being able to retain historical facts.
How to Apply?

If you are interested, please submit your CV & Cover Letter with your SALARY EXPECTATION to detail information below:

  • The subject of email shall be Tour Guide, Teacher of English
  • To email or the address provided in the contact details.

Note! Only short-listed candidates will be contacted for interview.

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Organization Information (Opening jobs)
Organization : Smiling Gecko Cambodia
Contact Name : Smiling Gecko Cambodia (SGC)
Email : recruitment@smilinggecko-cambodia.org
Address : Srae Sar, Tbaeng Khpos Commune, Sameakki Mean Chey District, Kampong Chhnang Province, Cambodia
Website : http://www.smilinggecko.ch/en/
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