Sales Admin Officer for Sor Yim Transportation Co,.Ltd

For : Cambodian Only
Categories : Sales / Marketing
Schedule : Full time job
Sex : Male, Female
Language : Khmer, English
Location : Phnom Penh
Hiring : 6 Positions
Closing Date : 25th November 2026
Salary :
Negotiable
Experience : No need
Degree : Bachelor
Job Description

Sor Yim Transportation is a dedicated logistics and transportation company that has been delivering dependable services since 2014. we specialize in trucking services and customs clearance, offering a complete logistics solution to our clients.

Over the years, we have grown into a trusted name in the trucking industry, known for our commitment to efficiency, safety, and customer satisfaction. Our experienced team and well-maintained fleet ensure timely and secure delivery of goods across local and regional routes.

Job Responsibilities & Duties
  • Create, update and maintain accurate customer records in the customer system (company name, contact persons, phone, email, delivery addresses, billing details, contract rates and special delivery requirements).
  • Record and file customer transport orders, quotations, contracts and service agreements in an organized and retrievable way (both soft and hard copy).
  • Perform a monthly review of customer data to remove duplicates, correct errors and fill in missing information.
  • Protect the confidentiality of customer information and follow company data-access rules.
  • Receive delivery requests from sale team by phone, email, messaging app or the order system and confirm the details (truck type, quantity, weight, pick-up and delivery points, date and time).
  • Enter each order into the system and pass complete delivery instructions to the Trucking Operations without delay.
  • Follow up with the Operations team on truck and driver assignment, loading time, departure and estimated time of arrival (ETA) and update information to customer.
  • Track shipment status throughout the trip and update the tracking log at each key milestone (dispatched, loaded, in transit, delivered).
  • Inform customers promptly of any delay, route change, vehicle breakdown or other issue, and agree on a revised delivery plan together with Operations.
  • Contact the customer after each scheduled delivery to confirm that the goods arrived on time, in the correct quantity and in good condition.
  • Collect, check and file Proof of Delivery (POD) documents signed by the consignee, and follow up with Operations for any missing POD.
  • Record delivery exceptions (late delivery, shortage, damage, wrong address) and report them immediately to the Sales Manager and Operations.
  • Receive customer complaints and feedback, log them in the complaint register, coordinate the solution with the relevant team and inform the customer of the outcome.
Job Requirements
Languages:
  • Khmer - Good
  • English - Good
Qualifications:
  • Bachelor's Degree in Business Administration, Marketing, Logistics, Accounting, Finance, Banking Economics or a related field
Work History:
  • Sales administration, customer service or office administration, preferably in trucking, logistics or freight services for 1 year as a minimum
Skills & Knowledge:General & Technical Skills
  • Fresh graduates with good computer and communication skills may be considered.
  • Strong computer skills, especially Microsoft Excel (formulas, tables, simple reports), Word and email.
  • Good spoken and written Khmer, English;
  • Able to use messaging apps (Telegram, WhatsApp, WeChat) for customer and team communication.
How to Apply?
Interested qualified candidates are invited to send your CV, and Cover letter to email address provided in the contact details.
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Company Information (Opening jobs)
Company : Sor Yim Transportation Co,.Ltd
Contact Name : Kim Sokonthea
Email : hrmanagers168@gmail.com
Address : #19A-27A, Street 1, Prakar, Sangkat Prey Sa, Khan Dangkao, Phnom Penh, Cambodia
Website : http://www.soryimtransportation.com
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