Operations Manager for Spoons Cambodia

For : Cambodian Only
Categories : Business Administration, Exec. / Management, Operations Management
Schedule : Full time job
Sex : Male, Female
Language : Khmer, English
Location : Siem Reap
Hiring : 1 Position
Closing Date : 22nd April 2026
Salary :
Negotiable
Experience : Minimum 5 years
Degree :
Job Description

SPOONS Cambodia Organization is hiring for the following position:

Job Responsibilities & Duties
  • Restaurant Operations Management
  • Oversee daily operations of the restaurant, kitchen, and bar to ensure efficient and smooth service.
  • Monitor labor and operational expenses through effective scheduling, budgeting, purchasing decisions, and cash control.
  • Manage and monitor all F&B and non-F&B inventories in the kitchen, bar, and restaurant.
  • Supervise merchandise sales and ensure proper tracking and reporting.
  • Ensure opening and closing procedures, checklists, and requisitions are completed each shift.
  • Ensure daily and monthly operational reports are accurate and submitted on time.
  • Maintain high standards of cleanliness, sanitation, and health compliance.
  • Monitor the physical condition of facilities and equipment and recommend improvements when necessary.
  • Service Quality & Guest Experience
  • Ensure excellent guest service and maintain high hospitality standards at all times.
  • Promote a culture of customer satisfaction and professional service.
  • Respond to guest feedback and complaints professionally and promptly.
  • Organize regular team meetings to communicate operational updates and service improvements.
  • Ensure service standards align with the values and mission of SPOONS Café & Restaurant.
  • Team Recruitment, Training & Supervision
  • Participate in recruiting and hiring staff for the F&B service team and kitchen team, with final approval from the Executive Director.
  • Train, supervise, and evaluate team members to maintain professional standards.
  • Provide leadership, mentorship, and coaching to staff and trainees.
  • Coordinate with the Head Chef for menu tastings and pre-service briefings to ensure staff knowledge of food and preparation methods.
  • Facilitate specialized training sessions such as beverage knowledge, wine service, and cocktail preparation.
  • Foster a positive team culture that encourages collaboration, professionalism, and continuous improvement.
  • Marketing, Promotion & Events
  • Work with the Development Manager and Executive Director to plan and promote restaurant events throughout the year.
  • Support marketing initiatives including social media content, newsletters, website updates, and community events.
  • Collaborate with the Marketing Assistant to monitor and respond to online reviews (e.g., TripAdvisor).
  • Promote the mission and impact of SPOONS Café & Restaurant to guests, partners, and the community.
  • Education & Training Support
  • Collaborate with the Education Team to ensure effective integration between restaurant operations and hospitality training.
  • Support practical training opportunities for students in a real working environment.
  • Participate in curriculum review and development when relevant to hospitality operations.
  • Contribute to student mentorship and professional development activities.
  • Participate in school events, workshops, training programs, and partner engagement activities.
Job Requirements
Languages:
  • Khmer - Fluent
  • English - Fluent
Work History:
  • Experience in hospitality operations or restaurant management for 3 to 5 years as a minimum
Skills & Knowledge:General & Technical Skills
  • Degree or professional training in Hospitality Management, Culinary Arts, Business Administration, or related field preferred.
  • Strong communication skills in English and Khmer.
  • Strong background in Food & Beverage operations.
  • Experience in training, mentoring, or working with young adults is an advantage.
  • Strong leadership and team management skills.
  • Excellent organizational and operational planning ability.
  • Knowledge of hospitality service standards and restaurant operations.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint).
  • Ability to manage multiple responsibilities in a dynamic environment.
  • Willingness to travel to rural areas for outreach training activities when required.
Soft Skills
  • Professional demeanor with transparency and integrity.
  • Positive attitude and strong service mindset.
  • Self-motivated with strong initiative.
  • Detail-oriented and quality-focused.
  • Open-minded and respectful of cultural diversity.
  • Strong commitment to youth development and social impact.
How to Apply?

To apply, please submit your CV and cover letter to the email or telegram provided in the contact details.

Why SPOONS Cambodia?

SPOONS Cambodia empowers disadvantaged youth through vocational training, life skills, and real work experience in hospitality. By combining education with hands-on practice at SPOONS Café & Restaurant, the organization creates pathways to employment, confidence, and a better future.

Every effort at SPOONS contributes to dignity, opportunity, and long-term impact for young people and their communities.

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Organization Information (Opening jobs)
Organization : Spoons Cambodia
Contact Name : Spoons Cambodi
Email : deputydirector@spoonscambodia.org
Address : #0142, Group 5, Pave Road, Wat Damnak, Sala Kamreuk Sangkat, Siem Reap Municipality, Siemreap Province, Cambodia
Website : http://www.spoonscambodia.org
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