Learning & Development Lead for KFK Food & Beverage Management Co., Ltd.
| For : | Cambodian Only |
| Categories : | Business Administration, Exec. / Management, HR |
| Schedule : | Full time job |
| Sex : | Male, Female |
| Language : | Chinese |
| Location : | Phnom Penh |
| Hiring : | 1 Position |
| Closing Date : | 15th April 2026 |
| Salary : |
Negotiable
|
| Experience : | Minimum 3 years |
| Degree : |
KFK Food & Beverage Management Co., Ltd established in December 2019, specializes in modern Chinese cuisine and hotpot. The company operates the well-known brand Kungfu Kitchen (家常便饭) and manages multiple restaurant brands with more than 30 outlets across Cambodia.
At KFK, we uphold the values of teamwork and respect, which we believe are the foundation of sustainable success. Our organizational culture emphasizes continuous learning and professional development, empowering employees to build purposeful careers and contribute to a brighter future for Cambodia.
With ambitious growth plans in the Cambodian market, we are seeking talented candidates to join our team and help drive our business forward.
- Induction & Facilitate the Technical Training:
- First-Stage Training: Conduct mandatory orientation for all new outlet staff (Brand History, Culture, Customer Service Excellence, and SOPs) before they deploy to their respective locations.
- Create and update training manuals, video tutorials, and pocket guides for kitchen and floor operations.
- Implement a "Ready-to-Work" certification process to ensure quality control across all outlets.
- Performance Management:
- Design and manage the annual and semi-annual performance review cycles for both Outlet Staff and Head Office.
- Partner with Outlet Managers to ensure that individual performance targets align with the company’s growth goals.
- Train managers on how to give constructive feedback and conduct effective coaching sessions.
- Talent Management & Succession Planning:
- Create a "Talent Map" to identify high-potential (HiPo) employees ready for promotion (e.g., Server to Supervisor).
- Develop clear career maps so employees at all levels know exactly what they need to achieve to reach the next level.
- Regularly audit the skills of the current workforce and organize workshops to bridge any gaps.
- L&D or Training, specifically within F&B, Retail, or a high-volume service industry for 3 years
- Proven ability to stand in front of a group and deliver engaging, high-energy training sessions.
- Experience in managing Performance Management Systems (PMS) and interpreting performance data.
- Ability to influence Outlet Managers and Head Office leaders to take training and reviews seriously.
- Proficiency in creating training decks (PowerPoint)
Interested candidates are invited to submit their CV and cover letter to the email provided in the contact details.
Only shortlisted candidates will be contacted for an interview.
Thanks, From Khmer Online Jobs Team
| Company : | KFK Food & Beverage Management Co., Ltd. |
| Contact Name : | Kungfu Kitchen |
| Email : | chanlida.chhin@kungfukh.com |
| Address : | No 8a Street 222, Khan Doun Penh, Phnom Penh, Cambodia |
