Sponsorship Secretary for BANDOS KOMAR

For : Cambodian Only
Categories : Admin / Supervisory, Business Administration, Translation / Interpretation
Schedule : Full time job
Sex : Male, Female
Language : English, French
Location : Phnom Penh
Hiring : 3 Positions
Closing Date : 06th July 2026
Salary :
Negotiable
Experience : Minimum 2 years
Degree : Bachelor
Job Description

Bandos Komar Association is a Cambodian NGO localized from French NGO PARTAGE. Bandos Komar’s programs are currently focusing on: (1) Integrated Early Childhood Care and Development (2)Integrated Quality Basic Education and (3) Skill for Profession. Bandos Komar is now looking for commitment and qualified talents persons to fulfill the position below:

Job Responsibilities & Duties
  • FUNCTIONS AND TASKS
  • Jobholder Plan:
  • This role implements and facilitates operational activities and relevant policies and processes relating to Sponsorship and deliver on time and to a high standard to support child sponsorship commitments.
  • Administers approximately 3,000 sponsors and sponsored children caseload, and works closely with Sponsorship Officers in the field
  • Outputs and Deliverable
  • Translate all Sponsored Child (SC) and sponsor letters with good quality and timeliness and screen for inappropriate content and photos before distribution / sending out.
  • Encode and upload all SC profile data and photos into ChildData system accurately to meet processing targets.
  • Record, follow up and validate the list of the absent SCs to identify whether they are temporarily or permanently absent, and follow up and process SC cancellations submitted with required criteria.
  • Assist the training of SOs and volunteers on sponsorship communication based on new sponsorship manual and provide feedback on the quality of sponsorship communications received from SCs.
  • Respond to National Office Inquiries (NOI) in a timely manner and assist with sponsor visits as required.
  • Use and process all SC and sponsor communication correctly with internal system.
  • Emergency response: Update and keep files and information related to affected SCs in a safe place and periodically update the CO.
  • Ensure that all required sponsorship standard to keep children safe in sponsorship are properly applied and checked.
  • Plan, implement, monitor and evaluate work with the aim of achieving gender equality
  • Adhere to the Child Protection Policy /safe guarding and report any Child Protection incidents in line with local reporting mechanisms.
  • Perform other duties as reasonably requested by STL and program manager.
  • LEVEL/SCOPE OF DUTIES:
  • The post holder oversees:
  • This position is based in Ratanakiri Office with 90% working and 10% travelling to the field for data validation, monitoring and training.
  • Ensures compliance with Child Sponsorship policies and processes
  • Duties are mainly defined by systems, policies and procedures with limited independent decision-making
  • The role is responsible for using discretion to apply sponsorship communication policy and guidelines to all communications between SC and sponsor.
  • The role is responsible for working with the SOs to monitor and meet the strict sponsorship targets (both in terms of time and quality) in the face of regular SC dropouts
Job Requirements
Languages:
  • English - Good is required
Qualifications:
  • Bachelor's Degree in Related field is preferred
  • High School Diploma is required
Work History:
  • Experience in working with a sponsorship NGO, or in a secretary, administration or English language translation position for 2 years as a minimum
Skills & Knowledge:General & Technical Skills
  • Tertiary English language qualification required
  • Experience with MS office products and with databases and data entry
  • Experience with MS office products and databases
  • Experience in working/familiar with child sponsorship, child club, CBOs
  • A strong understanding of the strengths, weaknesses, risks and mitigations related to the Child Sponsorship product
  • Basic knowledge on child rights and community development
  • Good knowledge of donor requirements
  • Computer operation on Micro-Soft Office
  • Good in English for both speaking and writing
Soft Skills
  • Resourceful and able to link the sponsorship project activities with other resources,
  • Promote high performance, innovation and learning, and open mind for feedback
  • Problem solving, conflict resolution and counselling skills
  • Communication skills (ability to communicate clearly both verbally and written in English)
  • Ability to effectively work as a team
  • Attention to detail and accuracy
  • Organized and able to prioritize tasks and within tight deadlines
  • Committed to achieving significant and lasting positive impact on the lives of children and young people, and to securing equality for girls.
  • Demonstrates flexibility, initiative and perseverance to contribute to Bandoskomar’s purpose and strategic goals
  • Demonstrates honesty and integrity, takes responsibility for results and learns from mistakes
  • Works as an effective team member by offering information, experience and support, and valuing the contribution of others
  • Treats every person with dignity and respect and supports and empowers all people to reach their full potential
How to Apply?

Interested applicants met the above requirements should send CV and cover letter only (size limited 2MB) with specific Position, province and expected salary to the address or email provided in the contact details.

Please be informed that only shortlisted applicants will be notified.


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Organization Information (Opening jobs)
Organization : BANDOS KOMAR
Contact Name : Miss Sean Rathida
Email : rathida_sean@bandoskomar.org
Address : #J23, J24, J25, St.4,P.O. Box 839, Sangkat Dangkao, Khan Dangkao, Phnom Penh, CambodiaRoad1, Kruos, Svay Dankum Sangkat, Siem Reap Municipality, Siemreap Province, CambodiaHouse No. 160, Street 33, Akpiwat, Labansiek Sangkat, Ban Lung Municipality, Ratanak Kiri Province, Cambodia
Website : http://www.bandoskomar.org
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